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"You said free shipping on orders over $75 , but you still charged me some shipping. I am assuming there is some "tiny tiny" little writing somewhere that I did not have time to look for that caused the exception."
"When I got to this website there was a pop up advertising free shipping. They required my email and I gave it and continued. Imagine my suprise when I was charged not only for shipping, but ALSO a "bulky item" charge as well. Pass this one by folks- the savings is eaten up by their shipping costs."
We are so sorry about that mishap! I will have a Customer Experience team member reach out to you to resolve this issue. Please feel free to email me at asia@filtersfast.com if you have any more questions or concerns in the meantime. Thank you for choosing FiltersFast and allowing us to resolve this issue for you.
We are so sorry about that mishap! I will have our Web Development team look into this. Please feel free to email me at asia@filtersfast.com if you have any more questions or concerns in the meantime. Thank you for choosing FiltersFast and allowing us to resolve this issue for you.
"Very easy process ordering on line. Needed to contact customer service and they were quick to answer and extremely efficient. I would recommend this company in a heart beat."
Our mission is to provide our customers with the best filtration shopping experience - a comprehensive catalog that is easy to navigate, the tools and education to make the right choice, and the best customer experience and support to help along the way.
FiltersFastOwner from Filters Fast has responded
Posted Aug-14-2019