Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I was not given the option to ship to an alternate address. Why not? I was on step 3 of 4; hit "continue" and thought I would be able to review my order before final placement. Now the shipment is going to my home address. I am not at home. I need these in another location."
We are so sorry about that mishap and the delayed response! I will have a Customer Experience team member reach out to you to resolve this issue. Please feel free to email me at asia@filtersfast.com if you have any more questions or concerns in the meantime. Thank you for choosing FiltersFast and allowing us to resolve this issue for you.
"Shopping with Filters Fast is so much easier than trying to find the right size and type of filter in my local stores. I purchase both refrigerator and air filters here. The house brand air filters are SO much less expensive than name brand filters in the stores. Buying in a case of 6 saves time and money!"
"Hi, I got an email and I was promised a $5 discount would be applied at check out. It was not applied? Will you please credit my card. My order number is 10717829.
Thank You,
V. GRENIER"
We are so sorry about that mishap! I will have a Customer Experience team member reach out to you to resolve this issue. Please feel free to email me at asia@filtersfast.com if you have any more questions or concerns in the meantime. Thank you for choosing FiltersFast and allowing us to resolve this issue for you.
"Wonderful company to order anything!! So glad my daughter found them and I will continue to order just as she does. Thank you so very much for standing behind your products and making sure that all customers needs are met. And for being so wonderful about donating back to the communities!!!"
Our mission is to provide our customers with the best filtration shopping experience - a comprehensive catalog that is easy to navigate, the tools and education to make the right choice, and the best customer experience and support to help along the way.
FiltersFastOwner from Filters Fast has responded
Posted Aug-14-2019