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Full Compass
Full Compass Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.95 / 5 (124 reviews) average score over the past
5
96.8 %
4
1.6 %
3
1.6 %
2
0.0 %
1
0.0 %
Positive: 122
Neutral: 2
Negative: 0
This merchant had 98.39% positive reviews over the last Six Months
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5/5
2025-04-11
Equipment Restock for my Team
"I had a great experience working with the Full Compass sales team when I had to order new and replacement equipment for my team. They were extremely patient and helpful getting me quotes and answering all my questions. The sales person was extremely knowledgeable and went above and beyond to help."
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5/5
2025-04-11
Great Experience
"Always good working with David Cradler."
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5/5
2025-04-08
Great Service.
"Our rep Dave is very knowledgeable about the products we're interested in and is always very helpful and efficient!"
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5/5
2025-04-05
Great services- great price
"Personalized service is unmatched at Full Compass . Jim Roof was great from start to finish. And the price was also great!"
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5/5
2025-04-04
Always a great place for parts!
"Full Compass always has a great selection of parts. Thanks!!"
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5/5
2025-04-03
Fast from order to delivery!
"Quick and easy ordering, great staff, quick delivery!"
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5/5
2025-03-30
Fantastic job
"Great and easy experience"
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5/5
2025-03-29
Very good service .
"Very good service . And a very good response from your Representative."
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5/5
2025-03-28
Easy to locate some unusual theatre lighting accessories
"Bryan our salesperson was very helpful locating the specific gear we needed and getting it drop-shipped to us. The delivery estimates were spot on. We generally get an educational discount and reasonable (or free) shipping."
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5/5
2025-03-25
Everything went well !
"We looked online and got a quote! They were able to meet our needs. We are looking forward to using our new speaker in our not for profit organization."
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Verified

5/5
2025-03-23
Products on time as promised
"Needed products for job by certain time Nick was excellent in helping, making sure products were in stock and ready to ship, everything was on time exactly as promised and needed. Thank you Nick for your help, I have ordered several times from Full Compass and have never been disappointed."
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Verified

5/5
Updated on: 2025-03-22
A Million Thanks!
"I have been a Full Compass customer for many years now. After getting tired of being treated like an idiot by some over zealous audio sales people at a few other stores I ended up trying out Full Compass. Erik Anderson has been my salesperson, right hand , sounding board, advisor , and occasionally a sympathetic ear. I handle tech duties for a medium sized church.. (we have 5 separate systems ranging from small to concert sized operating during a typical Sunday.... as well as my own private studio. Erik Anderson has guided me through upgrades... recommended new gear ... and always given me great pricing with quick shipping and excellent support. AND HE LISTENS TO ME! I don't always end up ordering what I intended when I call Erik.... but I always end up with the right product for my needs. ..... My wife has suggested that we "adopt" Erik! Thank you Full Compass for years of awesome products and service."

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5/5
2025-03-21
Great as always
"Fast response, ease of ordering, basically I hand it to Damon and he takes care of the rest."
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5/5
2025-03-16
Great Service
"We got great services from our sales rep, Dave. Definitely will be back!"
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5/5
2025-03-16
Friendly Service and Fast Shipping
"Called to see if an item was in stock and the person I spoke to was friendly and helpful. The item arrived just three days later and he was even able offer me a better price than I had seen elsewhere for the same item."
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FullCompassMT from Full Compass has responded
Posted Mar-21-2025

Thank you for your kind words! We're glad to hear you had a great experience with our team and that we could get your order to you quickly at a great price. We appreciate your business and look forward to serving you again!


1 - 15 of 2724 reviews
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Retailer Information

Contact:
Weekdays 9:00 AM to 5:30 PM CT
608-831-7330
800-356-5844
customerservice@fullcompass.com

Full Compass

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Category Rank

Full Compass is ranked #63 in computers & electronics

Full Compass is ranked #17 in consumer electronics