Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.94 / 5 (126 reviews) average score over the past This merchant had 98.41% positive reviews over the last Six Months
Six Months
Positive: 124
Neutral: 2
Negative: 0
Write a Review
Customer Reviews | Filter Reviews
- Website Experience
5/5
2024-11-08
Rating
"Great people to deal with. Very accommodating . Fast shipping AAAA"
5/5
2024-11-05
Luke is a great
"Luke is great rep . Always responds in a timely manner and takes care of all the details."
5/5
2024-11-03
Always a a pleasure....
"Great experience, quick response, excellent customer service time and time again. Luke has been a real treat to work with. Thank you for all you do!"
5/5
2024-11-01
Excellent service, right price,
"Got a discount from the published price!"
5/5
2024-10-30
Excellent Service
"Kyle R. made the purchasing process so easy and straightforward. He worked with me and our school district from getting us a quote right away to keeping up communications at all times. We got our order super fast and found exactly what we were looking for. Great customer relations and wonderful speed of delivery. I would definitely recommend this company to anyone."
FullCompassMT from Full Compass has responded
Posted Nov-22-2024Thank you so much for your kind words! We're thrilled that Kyle R. provided such outstanding service and ensured a smooth experience for you and your school district. It’s fantastic to hear you found exactly what you needed and received it quickly. Your recommendation means a lot to us, and we’re here whenever you need us!
5/5
2024-10-26
Full Compass is my go to supplier!
"Excellent service as always. Special thanks to Ken, the team picking orders, and the pickup counter staff!"
FullCompassMT from Full Compass has responded
Posted Nov-22-2024Thank you so much for your kind words! We're thrilled to be your go-to supplier and truly appreciate the shoutout to Ken, our order pickers, and the pickup counter team. Your support means the world to us, and we look forward to serving you again soon!
5/5
2024-10-26
Excellent customer service
"Patient and kind while helping us get what we need."
5/5
2024-10-25
Actual Experts in the Service Department
"Full Compass is lucky to have a crew of seasoned veterans who have been working on everything from vintage guitars and amplifiers to highly specialized electronic audio/visual equipment for many years. They seem to know everything front to back. Cory made quick work of my 1986 Kubicki X-Factor bass and even informed the folks at Kubicki about my ownership of the bass so that they could update their records. I wasn't even aware that they kept records.
For a change of pace, I brought in my 1978 Pioneer XS-780 Stereo Amplifier/Receiver that had never in its lifetime been serviced. James and Roy had the repair finished in less than a day and for much less than I'd expected to spend.
I've been very pleased with the quality of their work. The crew at Full Compass will undoubtedly be seeing me again."
FullCompassMT from Full Compass has responded
Posted Nov-01-2024Thank you for your fantastic review! We’re thrilled to hear about your positive experiences with Cory, James, and Roy. It’s great to know that our service team’s expertise and dedication made a difference for your vintage gear. We appreciate your trust in us and look forward to assisting you with your equipment in the future!
5/5
Updated on: 2024-10-25
DJ Jimmy Mack
"Needed a woofer for one of my speakers got great service part came fast perfect fit"
5/5
2024-10-19
Excellent service, never had a problem.
"Great great service, Luis Acosta is top, fast and effective, very happy and satisfied with the purchase.
Thank you."
5/5
2024-10-18
great service and fast delivery.
"great company. very legit."
5/5
2024-10-18
Amazing Customer Service
"I called to make sure the item I was ordering was in stock because I needed it asap. A customer service rep actually called the manufacturer and then called me back and placed the order over the phone. I will definitely be using Full Compass in the future"
5/5
2024-10-14
In stock and delivered quickly
"Needed a part quick. Full Compass was able to process the order and ship the same day. Always appreciate good service."
121 - 135 of 2730 reviews
Read our Trust Guidelines
To learn more about reviews and trust on ResellerRatings.com, visit our trust page.
Help Report Fake Reviews
Notice something strange about a store's reviews? Let us know, or report the review directly.
Retailer Information
Contact:
Weekdays 9:00 AM to 5:30 PM CT
608-831-7330
800-356-5844
customerservice@fullcompass.com
Full Compass
visit the website
Share Full Compass's Store Rating
43%
Reply Back Rate
This retailer replies back to your replies in some capacity.
Collection Status
This company is currently soliciting reviews
Category Rank
Full Compass is ranked #40 in computers & electronics
Full Compass is ranked #13 in consumer electronics
FullCompassMT from Full Compass has responded
Posted Nov-22-2024