Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
Knight in Shining Armour to the Rescue. Excellent.
"Our tech Azim was great. We had 'Geeks' booked in for 2 jobs. He was with us for over 2 hours. Azim was extremely knowledgeable and also very patient and helpful. I'd dug a hole for myself with passwords and codes that wouldn't work. Azim patiently sorted through the mess and reinstalled apps when necessary. The second job was setting up my partner's new laptop. All jobs completed with patience and good nature."
"Eleanora was absolutely wonderful! She was knowledgable, respectful and determined to help me. If I need their services again, I would like her to be the person allocated to me if that's possible!"
Thank you for your feedback, I'll be sure to pass it on to Eleanora! We'd be more than happy to get her back out to you, just request her as your technician when you make your next booking.
"A technician was at my home office within 3 hours of my call. He was friendly, efficient and able to explain things in a way I understood. He ensured everything was working before he left and he solved my printer issue and my problems with the internet. I was very impressed and would use him again."
Thank you for your feedback, we really appreciate it! We'd be more than happy to get the same tech out to you again in the future, just request them when you make your next booking.
"Ben was wonderful. We have used your service on a few occasions and I never thought you could do better than the people you have already sent to us. But Ben has been the best by far. He's not only knowledgeable, but he's also extremely personable. Your company should be congratulated in finding and keeping people like Ben. Well done. Give Ben a pay rise - or charge us more and give the "overs" to him."
Thank you so much for your feedback, We'll definitely pass it on to Ben! We'd be more than happy to have Ben back out to you in the future, just request him when you make your next booking
"It has been a great experience starting with the phone calls with David and Josh to the time Alexis got my new laptop up and running, has been excellent. A huge thank you to Alexis for patience and efficiency with a slow processor."
"Byron was great and knew what to do, as had print out for him on-site to assist migrate all services & remote access came back on line as he migrated the services one @ a time, after he left new phone arrived mum plunged in & worked it worked, passed back to carrier now can investigate voice call dropouts as everything has been changed. Thanks Byron you made it much easier."
"Fantastic he really knew what he was doing fixed our problem in 10 mins then spent the rest of his time tuning up our dinosaur and fixing our cloud storage questions also. On top of all this Garry is a super great guy, not a geek at all."
I'm pleased to hear you had such a positive experience with Garry! We'd be more than happy to get him out to you again if you need more assistance in the future
Geeks2U comes to you to solve your tech problems, same day, nationwide, 7 days. Windows, Macs, tablets, mobiles, TVs: if it beeps or clicks – we can help!
Geeks2U from Geeks2U has responded
Posted Aug-27-2024