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4.92 / 5 (106 reviews) average score over the past This merchant had 99.06% positive reviews over the last Six Months
Six Months
Positive: 105
Neutral: 1
Negative: 0
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5/5
2024-10-28
Jon comes to the rescue of this computer illiterate.
"The service by Jon was completely satisfactory. He was able to understand my problem, identify what was causing it, and quickly rectify the software problem so that the full functioning of my computer was restored. He also advised on simple ways to avoid the recurrence of that software problem, In addition, he was vary courteous and understanding of my limited computer literacy."
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5/5
2024-10-25
Tremendous Service
"Tremendous service. Very thoughtful and fully transferred my applications from my computer via the wi-fi. He certainly left nothing that wasn't fully explained. Couldn't speak highly enough of this true professional."
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Geeks2U from Geeks2U has responded
Posted Oct-27-2024Thank you so much for your feedback, I'm happy to hear we could get everything sorted for you!
5/5
2024-10-24
Trapped
"I usually get malware mails several times a week and considered myself competent to recognize them. but 2 days ago I fell for a very unusual scam. It was triggered by clicking on a rather odd photograph within a purported news item. The screen exploded in red flashing lights, an urgent voice saying you have been hacked call microsoft immediately on this number. Which given all the symptoms, Microsoft logos, loud warnings, urgency etc I was silly enough to call. To cut a long story short this led to remote access, ultimately release of my credit card details after which when enquiries about my debit card started the penny dropped and I shut down, called the bank, credit card cancelled, two suspicious debits declined. New card issued.
This left the problem of remote access to the laptop, bank said turn it off, reboot before opening again. On searching the web, one specialist advert caught the eye amongst many, namely Geeks2U which advertised assistance for Seniors and since I am 82 years old I thought this was the one for me. Worked out well, an IT specialist came to the house next day, took less than hour and declared the computer clean. And explained what he was doing. Competent, thorough and altogether very satisfactory. Although I do hope to not have to call for help again,
H.A, Hawthorn."
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Geeks2U from Geeks2U has responded
Posted Oct-24-2024Thank you for your feedback. I'm so pleased to hear we were able to get your computer safely running again!
5/5
2024-10-23
Exceptional service for Great Grandmother.
"Sajid was very polite and extremely professional. Being 80+ my knowledge of IT is limited to say the least. Sajid took the time to explain my problem and came up with a solution. Would recommend Geeks to anyone with a technical problem."
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Geeks2U from Geeks2U has responded
Posted Oct-23-2024Thank you for your kind words! We'd be more than happy to have Sajid out to you again if you require assistance in the future
5/5
2024-10-22
Geeks2U Are Brilliant
"Harvey was terrific. He explained everything that he was doing, he was extremely polite and very efficient and I would thoroughly recommend him to anyone who needs assistance with their computer issues."
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Geeks2U from Geeks2U has responded
Posted Oct-22-2024Thank you for your feedback! We'd be more than happy to have Harvey back out to you if you require assistance in the future.
5/5
2024-10-22
IT Guru
"Zac, Was very Accomodating, Knew exactly what i wanted on my new laptop from transfer of my old laptop. Very pleasant, helpful and easy to understand about explaining technology. Would definetl use Zac again."
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Geeks2U from Geeks2U has responded
Posted Oct-22-2024I'm pleased to hear you had such a positive experience with Zac!
We'd be more than happy to have him back out to you if you need assistance in the future.
We'd be more than happy to have him back out to you if you need assistance in the future.
5/5
2024-10-22
Definitely use this Geeks2U again
"As a somewhat "senior" pc user, my pc problem was efficiently sorted from the moment I phoned for a booking, visited by a pleasant and helpful technician. Problem solved."
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Geeks2U from Geeks2U has responded
Posted Oct-22-2024Thank you for your feedback. I'm glad to hear you had such a positive experience with us!
5/5
2024-10-22
always satisfied
"We've used Geeks2u for a few years and decided to set up an account because we've been very satisfied with the service."
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Geeks2U from Geeks2U has responded
Posted Oct-22-2024Thank you for your repeated business! We really appreciate it
5/5
2024-10-15
Help in setting up laptop & data transferring
"Vatsal arrived promptly and was very helpful in setting up the new laptop. The next item of transferring data from the old laptop was easily completed, and all the time he explained the steps he was taking so we could understand the whole process."
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Geeks2U from Geeks2U has responded
Posted Oct-16-2024Thank you for your feedback, I'm pleased Vatsal was able to help!
5/5
2024-10-15
Only Company to use.
"Having age and health issues - I get into problems
with my computer, emails etc.
I have used Geeks 2U previously so had no hesitation to seek assistance again.
Response was instantaneous - help arrived yes Chris arrived and knew the problems so quickly then corrected same, explaining all,
I am now up and running, thank you."
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Geeks2U from Geeks2U has responded
Posted Oct-16-2024Thank you so much for your return business, we really appreciate it!
We'd be more than happy to have Chris back out to you if you need help in the future
We'd be more than happy to have Chris back out to you if you need help in the future
5/5
2024-10-15
Happy customer
"I found Kye very good , he explained what he was doing he fixed all my problems."
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5/5
2024-10-15
Exceptional!
"Nicholas was a delight to have in my home, an exceptionally polite young man. He ensured that the task to connect my new printer, to my devices, was completed perfectly. Nicholas guided me through using both of my devices to print and scan with ease. I highly recommend using Geeks2U, as long as, all of your technicians are as fabulous as Nicholas!"
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Geeks2U from Geeks2U has responded
Posted Oct-15-2024Thank you for your kind words! We'd be more than happy to have Nicholas back out to you in the future, should you require further help
5/5
2024-10-14
10/10 Problem Solver!!!
"Joel solved syncing and time zone issues that I have had for years and that no one has ever been able to solve. Miracles do happen!!!"
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Geeks2U from Geeks2U has responded
Posted Oct-14-2024I'm so pleased to hear you had a positive experience and Joel could resolve your issues!
5/5
2024-10-10
Great Service As Usual
"Once again Peter satisfied all my requirements. He has a pleasant personality and explains complex software matters clearly."
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Geeks2U from Geeks2U has responded
Posted Oct-10-2024Thank you for your feedback, I'm so pleased you had a positive experience with Peter!
5/5
2024-10-08
Home printer problem
"Prompt, efficient, polite & friendly. No hesitation in my recommendation."
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Geeks2U from Geeks2U has responded
Posted Oct-08-2024I'm pleased to hear you've had such a positive experience with us!
106 - 120 of 3245 reviews
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About Geeks2U
Geeks2U comes to you to solve your tech problems, same day, nationwide, 7 days. Windows, Macs, tablets, mobiles, TVs: if it beeps or clicks – we can help!
Retailer Information
Contact:
1300 433 572
Geeks2U
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Geeks2U is ranked #3 in reference
Geeks2U from Geeks2U has responded
Posted Oct-29-2024