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"First, I had to wait an extended time from when I got an email stating it would be up to 10 days before arrival. It ended up taking three weeks. On the second day, I went to put them on, and the left lens fell out; I looked at the frame and it had split on the left side, then the right side of the frame split. This was a total waste of my time and money. I'm extremely disappointed with the result of my experience.
Crystal Johnson"
"I purchased a pair of glasses. When I received them, the bifocal zone was too low and the blue coating caused the transitioning to not work as well as another pair I own. I called goggles4U to Help me with my order.
They took care of the issue and sent me a new pair of glasses that were just fine. I saved money and now I can see better. It's a great company to buy glasses from. Customer service is legit and I would recommend it to my family."
"Easy and fast to put information in and get prices!
Problem is while wearing my new sunglasses if I turn my head or eyes it messes with my vision. I have to keep eyes perfectly straight to see while driving. If I glance to either side to read signs I almost feel nauseous."
Hello Andrea, We sincerely apologize for the issues you’ve encountered with the glasses you received and we are committed to making things right. Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you. Regards, -Goggles4u
"I love the collections and varieties of frames. Also love the ability to use FSA and HSA funds to purchase these items. There's always discounts and new frames."
"Discount codes on the site or the ones they send are phony... they don't work.
They sent one to my phone and said I had 24 hours to use it. I used it within 15 minutes. They said it was invalid."
Hello Customer, We sincerely apologize for the inconvenience you’ve experienced with the discount codes. We understand how frustrating this can be and appreciate your patience. Please note that all coupons are subject to their respective terms and conditions to ensure maximum advantage for our customers and most of the coupons that we offer are only applicable on regular delivery orders. In future situations like this, we recommend reaching out to us in real-time via call or live chat. This allows us to provide immediate assistance and help you make the most of your discounts. Thank you for bringing this to our attention, and we hope to serve you better in the future. Regards, -Goggles4u
Hello Customer, We sincerely apologize for the issues you've experienced with your glasses and our pricing. We strive to provide quality products and service, and we regret that we did not meet your expectations this time. Could you please provide your order number? We'd love the opportunity to investigate this further and also understand your concerns regarding pricing. Your feedback is valuable, and we appreciate the chance to make things right. Regards, -Goggles4u
"I love shopping here. The prices are great and they make shopping easy. I’ve only had a few problems with scratching. I have not contacted a customer support. I will order another pair and see if they As easily as the last two"
Great and also comes with a hard case which is a plus.
"The ordering process and the support has been great. I would suggest getting with the support team especially when ordering glasses for kids to makes sure the arm length of the frames are the ideal size for your kid."
Goggles4u from Goggles4u has responded
Posted Feb-20-2025We sincerely apologize for the issues you’ve encountered with the glasses you received and we are committed to making things right.
Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
Regards,
-Goggles4u