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"Saved over £150 on a pair of excellent glasses, frames better, than spec save and lenses with all the bells and whistles that I was quoted
by them excellent value."
"I have been a Goggles4u customer for many years and they have a great range of glasses at excellent, discounted prices. Fantastic customer service too."
"I've ordered four pairs from here. Two absolutely fantastic but two very disappointing. Looked nothing like the picture on the website (I don't mean a little bit different - we're talking way off). And one of them was so tiny, was like child's glasses. But the good ones were really fab. I have prescription normal glasses and prescription sunglasses."
Hello Natalie, We sincerely apologize for the issues with your order. We understand how frustrating this must be, and we are committed to making things right. Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you. Regards, -Goggles4u
"Very clunky software, not easy to search, I searched cheapest and the first pair up to view were £240.00! Kept adding saved prescription to be told I had not selected one etc. etc. Not easy to follow and I'm not Kreskin after all. Very frustrating"
Hello Derek. Thank you for reaching out to us and sharing your feedback about your recent experience with our website. We sincerely apologize for any inconvenience you encountered while navigating our site. Your feedback is invaluable to us, and we are committed to improving our services to ensure a smoother and more user-friendly experience for all our customers. In the meantime, if you face any issues or need further assistance, please don't hesitate to contact our live support team. You can reach us via live chat or call, and we will be more than happy to assist you. Thank you for your understanding and for helping us improve our services. Regards, -Goggles4u
"I was disappointed that my glasses are arriving late so that I can't take them with on my holiday. I know that although they are late they will be of good quality like my last pair"
Hi Sonia, We sincerely apologize for the delay with your order and for any inconvenience this may have caused. To offer the best possible prices, our glasses are produced overseas, and we only offer the standard shipping method in the UK, which takes 14-21 business days. After reviewing your order, we can see that your order was delivered within the committed timeframe. We deeply regret any frustration or inconvenience this may have caused. We are also pleased to hear your feedback about the product, as it helps us improve our services. Thank you for your understanding and patience. Regards, -Goggles4u
"I’ve used Goggles4U on several occasions and always been impressed with speed and price. I have never really had any issues that were not of my own doing. Thanks ****"
Goggles4u from Goggles4u has responded
Posted Apr-11-2025We sincerely apologize for the issues with your order. We understand how frustrating this must be, and we are committed to making things right.
Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
Regards,
-Goggles4u