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Goggles4u
Goggles4u Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.39 / 5 (1,339 reviews) average score over the past
5
71.2 %
4
13.2 %
3
5.7 %
2
3.3 %
1
6.6 %
Positive: 1131
Neutral: 76
Negative: 132
This merchant had 84.47% positive reviews over the last Six Months
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Online Ordering
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5/5
2025-04-09
Excellent responsible after care.
"My frame snapped while reading and glasses were replaced immediately as soon as I sent photo. Excellent responsible after care service."

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5/5
Updated on: 2025-04-09
Perfect specs
"This is my 3rd pair of glasses from goggles. Once again the whole experience was fantastic. The quality at such a great price is unbelievable!!"

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5/5
2025-04-09
Didn't go to spec save
"Saved over £150 on a pair of excellent glasses, frames better, than spec save and lenses with all the bells and whistles that I was quoted by them excellent value."

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5/5
2025-04-09
Excellent value and love the glasses.
"Excellent experience. Shipping a little slow"

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5/5
Updated on: 2025-04-09
"muy bueno aunque se demoran bastante pero es buena calidad muchas gracias"
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5/5
Updated on: 2025-04-09
GREAT VALUE & CHOICE
"I have been a Goggles4u customer for many years and they have a great range of glasses at excellent, discounted prices. Fantastic customer service too."

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5/5
Updated on: 2025-04-09
Great value, great glasses
"Purchased no line bifocals that were perfect and the shipping was crazy fast. Now I'm back for reading glasses only."

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5/5
2025-04-09
They were very helpful, via Chat support.
"They were very helpful, via Chat support."

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3/5
2025-04-08
Hit and miss
"I've ordered four pairs from here. Two absolutely fantastic but two very disappointing. Looked nothing like the picture on the website (I don't mean a little bit different - we're talking way off). And one of them was so tiny, was like child's glasses. But the good ones were really fab. I have prescription normal glasses and prescription sunglasses."

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Goggles4u from Goggles4u has responded
Posted Apr-11-2025

Hello Natalie,

We sincerely apologize for the issues with your order. We understand how frustrating this must be, and we are committed to making things right.

Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.

Regards,
-Goggles4u


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1/5
2025-04-08
I'm Not Kreskin
"Very clunky software, not easy to search, I searched cheapest and the first pair up to view were £240.00! Kept adding saved prescription to be told I had not selected one etc. etc. Not easy to follow and I'm not Kreskin after all. Very frustrating"

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Goggles4u from Goggles4u has responded
Posted Apr-11-2025

Hello Derek.

Thank you for reaching out to us and sharing your feedback about your recent experience with our website. We sincerely apologize for any inconvenience you encountered while navigating our site.

Your feedback is invaluable to us, and we are committed to improving our services to ensure a smoother and more user-friendly experience for all our customers.

In the meantime, if you face any issues or need further assistance, please don't hesitate to contact our live support team. You can reach us via live chat or call, and we will be more than happy to assist you.

Thank you for your understanding and for helping us improve our services.

Regards,
-Goggles4u


5/5
2025-04-08
Another great easy order
"Very straightforward process of ordering glasses, recommended."
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3/5
2025-04-08
disappointed that my glasses are arriving late
"I was disappointed that my glasses are arriving late so that I can't take them with on my holiday. I know that although they are late they will be of good quality like my last pair"
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Goggles4u from Goggles4u has responded
Posted Apr-11-2025

Hi Sonia,

We sincerely apologize for the delay with your order and for any inconvenience this may have caused.

To offer the best possible prices, our glasses are produced overseas, and we only offer the standard shipping method in the UK, which takes 14-21 business days.

After reviewing your order, we can see that your order was delivered within the committed timeframe. We deeply regret any frustration or inconvenience this may have caused.

We are also pleased to hear your feedback about the product, as it helps us improve our services.

Thank you for your understanding and patience.

Regards,
-Goggles4u


5/5
Updated on: 2025-04-08
Outstanding
"I love Goggles4U thank you for outstanding service"

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5/5
2025-04-06
Easy peasy
"As long as you have your prescription info & learn the measurements your good to go"
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4/5
2025-04-06
Always eye opening
"I’ve used Goggles4U on several occasions and always been impressed with speed and price. I have never really had any issues that were not of my own doing. Thanks ****"

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Retailer Information

Contact:
24 Hours
888-830-7857
888-972-9060
steve@goggles4u.com

Goggles4u

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Goggles4u is ranked #8 in shopping

Goggles4u is ranked #6 in apparel