Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
Great glasses... frame a little rusty after few weeks use
"Overall these are amazing and great value for money. The only slight issue was the frames seeming to have rust/oxidisation on the arms and one of them needs loosening as it was too stiff to close the arm easily. However the lenses and the glasses themselves are honestly amazing for the price point. I do recommend Goggles4u to my friends still as a result."
"Adrian was very polite and corrected the issue of ordering just plano lenses in my frame. Although I would say to make it even simpler to buy 'frame only' as it wasn't very clear. Thanks"
"I and my wife were looking at frames for her. We found some we liked, uploaded her prescription and paid the bill. Only to receive a email the next day asking us to submit her prescription. Upon doing so we decided to upgrade the lenses and that's where the problems started. The email with instructions on how to upgrade through PayPal. After 2 calls to customer service were finally able to complete the payment."
Hello Eric, We sincerely apologize for the inconvenience and confusion you experienced while upgrading your lenses. We understand how frustrating it must have been, and we truly appreciate your patience. We’re happy to inform you that your order is now in process and will be delivered shortly. You will receive tracking details once it has been shipped. Thank you for choosing us, and we appreciate your understanding. Regards, -Goggles4u
"My first order that was sent was wrong and was for long distance specs
Then with many thanks they produced another pair of reading glasses which I required. This order ***-***-**** was placed on 31/May/2024
These have been great until now when the pad arms fell off."
"Although I'm always pleased with this company and their product, it was only during this shopping experience did I have trouble. I found the products I needed but the discount was not applying correctly. After four emails, I understand now that the discount no longer applies to any priced item, you must buy an item of higher price for the discount to apply. If that had been stayed clearly, I would not have had to go to all the unnecessary trouble to find out what should have been clearly stated in the first part."
Hello Sandy, We sincerely apologize for the confusion and frustration you experienced while applying the discount. We understand how this could have been clearer, and we truly appreciate your patience in reaching out to us multiple times for clarification. Please know that we have escalated your feedback to the relevant team to improve our discount policies and ensure clearer communication in the future. Your input is invaluable in helping us enhance our shopping experience. We truly appreciate your continued support and loyalty. If there’s anything else we can do for you, please don’t hesitate to reach out. Regards, -Goggles4u
Hello Dawn, We’re sorry to hear that you had difficulty using the mirror tool. We appreciate your patience and your order, and we hope you’ll be happy with the quality of your glasses once they arrive. In the future, if you encounter any issues while shopping, we encourage you to reach out to us in real time so we can assist you promptly. Our team is always happy to help make your experience as smooth as possible. Thank you for choosing us—we truly appreciate your support! Regards, -Goggles4u
Goggles4u from Goggles4u has responded
Posted Mar-24-2025We sincerely apologize for the inconvenience and confusion you experienced while upgrading your lenses. We understand how frustrating it must have been, and we truly appreciate your patience.
We’re happy to inform you that your order is now in process and will be delivered shortly. You will receive tracking details once it has been shipped.
Thank you for choosing us, and we appreciate your understanding.
Regards,
-Goggles4u