Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Customer service crazy. I ordered more strings than they had in stock - they offered to sub, I said no I'll just wait for all of them. They shipped what they had, and followed with a second shipment a just a couple business days later. They didn't have to eat shipping twice - I was cool with the wait. That's above and beyond - I'll be spreading the word."
"There was a small problem with my shipment. I contacted them by email and the problem was corrected right away.
Still waiting for the rest of my order, but I do have a tracking number and I can see its on the way"
"I could not believe how quickly I received my order.
Also, I accidently ordered two of the same items. They credited me the extra item and sent it to me anyway.
How would you not do business with this company."