ResellerRatings
preloader
Hamer Toyota
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
3.74 / 5 (19 reviews) average score over the past
5
63.2 %
4
0.0 %
3
10.5 %
2
0.0 %
1
26.3 %
Positive: 12
Neutral: 2
Negative: 5
This merchant had 63.16% positive reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
preloader

Verified

5/5
Updated on: 2024-09-17
Best service
"Good price and fast shipping."
Helpful
Cool
Delete Review
Share

5/5
Updated on: 2024-09-04
PARTS ONLINE
"HAMER HAS ONE OF THE BEST PRICES ANYWHERE. IF YOU ARE LOCAL YOU CAN SAVE SHIPPING CHARGES AND PICK UP YOUR ORDER AT THE DEALERSHIP. I HAVE BEEN BUYING PARTS FROM THEM FOR A WHILE, NEVER WAS DISAPPOINTED. THE GENTLEMA -MEDRANO- AT ONLINE ORDERS IS VERY PLEASANT AND HELPFUL IF YOU HAVE ANY QUESTIONS OR ISSUES. THANKS TO ALL PARTS DEPARTMENT ASSOCIATES, HECTOR, LUIS AND ALL THE OTHER ONES"

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

3/5
2024-09-02
The process wears me out.
"The car buying process wears me out. I knew what the new car should sell for and what my trade in was worth before I ever entered the dealership ( I do my research and was in the business years ago) and was still required to spend three days of back and forth with the low ball trade in offer and the "we aren't making any money" stuff before actually buying the new car and driving home. The new car came with the tires over inflated by about 20 pounds per the door tag and had to be lowered and then the TPMS system had to be reset so as not to show low tires with the proper setting. This should have been caught and rectified during "dealer prep". I will continue to use Hamer Toyota for all vehicle maintenance."
Helpful
Cool
Delete Review
Share

1/5
2024-08-24
Bad experience
"Parts always have a bad reputation even though I knew that somehow it wouldn't be comfortable to visit but somehow it always beats, people from parts think that They are doing you a favor and always have a bad attitude, please change that thanks."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2024-08-23
Best online Parts service!
"Toyota Hamer Is Great! Thanks to Louis and Bacillio, what could have been a stressful experience was made smooth and enjoyable. I left Hamer Toyota Parts feeling confident in my purchase and deeply appreciative of their top-notch parts department online service. I highly recommend this team to anyone in need of Toyota parts or expert advice!"
Helpful
Cool
Delete Review
Share

5/5
2024-08-12
Lower prices friendly people
"When shopping around, Hammer seems to always have the lowest price. The people are friendly and their customer service is excellent."
Helpful
Cool
Delete Review
Share

preloader

Verified

1/5
2024-07-06
Service Dept
"Calling the service department and getting put in hold for multiple calls just to check on ETAs for parts is unbearable and just plain unacceptable since your are trying to trust a genuine dealership with parts for your Toyota vehicle. I love ordering parts from this dealership but hate when I need to get an ETA since the tracking system online doesn’t show much. Which they could fix both issues."

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

1/5
2024-06-10
Wrong order
"I ordered floor carpet matt’s. When I got home and opened the sealed box, it contained rubber matt’s. Now I have to make another trip back to the Toyota parts department to exchange the matt’s. I’m extremely disappointed in my online order."

Detailed Ratings

Likelihood of customers making future purchases
Helpful
Cool
Delete Review
Share

5/5
2024-06-10
Service
"Great services by Gabriel will recommend. He was very helpful and responsive. Will be back and recommend."

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

5/5
2024-05-21
fast delivery
"i just ordered parts on their website and its ready for pickup..whoa!"

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

5/5
Updated on: 2024-05-15
Overall my experience was great ill buy more parts
"I give a 10/10 parts fit exacly how I expected,Im so satisfy great quality."

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

5/5
2024-05-10
"Good experience I recommend"
Helpful
Cool
Delete Review
Share

4/5
2024-04-28
Customer service
"Batter was ready when I arrived."

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

5/5
2024-04-26
Car service
"I am always have good experiences Everytime I take my car to do service. They are always great and feel comfortable. Easy to understand and detail. Thank you"

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2024-04-20
Great fast service at the part services counter
"Great fast service at the part pickup counter, will use pickup service again in the future!"

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

16 - 30 of 337 reviews

About Hamer Toyota

Shop Genuine Toyota Parts. Keep going places with Hamer Toyota for OEM parts & accessories. Genuine Toyota. Genuine Quality. The perfect parts, made to fit the exact specifications of your Toyota

Retailer Information

Address:
11041 Sepulveda Blvd Mission Hills, CA
91345
Contact:
(855) 592-7003
parts@hamertoyota.com

Hamer Toyota

visit the website

Share Hamer Toyota's Store Rating

0%

Reply Back Rate

This retailer does not reply back to reviews.

Collection Status

This company is currently soliciting reviews

Category Rank

Hamer Toyota is ranked #96 in autos & vehicles

Hamer Toyota is ranked #59 in vehicle parts & services