Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"The worker was very detailed about what needed to be done, and was very courteous.
They definitely provide great service without getting over on the small guys!"
"I turned to Home Advisor when the estimates I got from a couple referrals were astronomical. Home Advisor referred me to a great company that was reasonably priced and did excellent work. They had great customer service as well."
"Everyone hates to move, it’s a disruptive and time consuming. Advanced Movers made my recent move from a house into a condo a smooth project, even though it was tough: a cold, windy day, and required everything be carried down a long ramp, walked through a huge garage, up in an elevator, and finally into my unit. They did it all with a smile, friendly attitude, and great customer service."
"It was a dark and stormy day. A branch from an old tree in our back yard broke and was dangling from the trunck, the other end resting on the main power line (aka service drop) to our house. The strong winds were pushing the branch against the cable and it may have snapped at any moment.
We called CJ's Lawn and Tree Service and were here in less than an hour, did a great job, they even cleaned up after themselves.
I would call these guys again for sure."
"As a new business I'm constantly checking my finances and making decisions based on little amounts of capital and resources. I chose HomeAdvisor to help me gain traction with new customers needing services. Initially I was told I would need to "invest" into HomeAdvisor in order to get the best results, I knew then I was going to be taken advantage of, but I obliged. One month later HomeAdvisor accounts for %47 percent of my expenses less than a %150 R.O.I. This number amount to nearly $700 worth of charges right out of the gate. They charge you for leads even if the information provided is wrong as I've had to wait on the phone for 45 minutes to get a $15 credit. Seems pedantic, but when it happens 6 or 7 time a week it becomes very expensive. HomeAdvisor owns all the major lead services in the nation and forces people to use its platform at an expensive rate regardless of which service you choose. I.e. Angies List, Thumbtack , etc. The Pro Customer Service operators are rude and read from a script regardless of the issues you are having and refuse to provide any actual help. Consider this your warning. Update:: I've been trying to contact them to discuss this issue and the replied to me here on this forum before contacting me. The information they provided in their reply leads to a voicemail box and asks me for my code? Extremely unorganized and unwilling to ACTUALLY provide customer service."
Hi Aalvardo, We're sorry to hear about your concerns; we would be happy to address them and any questions you have in further detail. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You can also give us a call at 877-947-3639 to speak with a rep. -HASupport
Customer_Care from HomeAdvisor has responded
Posted Nov-06-2020