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1/5
2022-12-13
SCAM TELEVISION SET
"I BOUGHT SAMSUNG FRAME TV, THE BOX SAID FRAME WHEN I OPENED IT WAS A CHEAP SAMSUNG TV.
IF IT SEEMS TOO GOOD THEN ITS A SCAM.
I RETURNED AT ONCE AND THEY CLAIMED I SWITCHED WITH BROKEN TV
WHAT A SCAM-WATH OUT"
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1/5
Updated on: 2022-01-21
A bad mistake. Untrustworthy
"I bought a TV with a 3 month warranty one month after the warranty the TV screen is red indicating component failure in other words the TV is trash and my money is gone. Nicole from Hypermicrosystems dismissed me, my lost money and this useless TV. Like yesterdays garbage. I do not recommend doing business with Hypermicrosystems."
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1/5
2020-08-02
The Worst
"Hyper Microsystems sold me an HP laptop that won't power on. After 3 days they have not returned any of my calls, responded to my messages or gotten back to Ebay. Avoid them at all costs."
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1/5
2018-06-16
Broken product and no customer service
"I presented a TV. The screen stopped working after about three months. No luck getting them to respond to warranty service requests."
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1/5
2018-04-23
Ordered a NEW PRODUCT from AMAZON and got an open box sales floor medical device about 7 days later...
"This is the worst purchase I've made on Amazon, and I placed some 300 separate orders in the past 12 months. I know that sounds like a lot, but I order for a medium-sized business and about a dozen of the employees.
I ordered a very nice Bluetooth blood pressure monitor as recommended by my doctor. The package took about 7 days to show up, which I feel is totally ridiculous today. When I opened the shipping box, I knew there was going to be trouble. It wasn't wrapped and had an old price tag on top of another that had been peeled off... Just sloppy looking, but the box was torn. When I opened the Withings box (which wasn't sealed) it was obvious that this thing was either a floor sample or a return. I've bought other Withings products and they do not come packaged like this."
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1/5
2017-12-05
Pathetic Service
"I've been trying to call them all day today and this last week. Bought a brand new LaserJet Pro M402n color printer for my office and right out of the box it doesn't work. I turned it on and it comes up with error code of 59.3 error. Come to find out the fuser is bad! So basically they took my money and sold me this boat anchor!"
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1/5
2017-07-08
garbage stuff and garbage service
"all garbage, product, service & staff"
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5/5
2013-05-30
"I ordered a laptop through their eBay store that did not end up meeting the listing description. I immediately called and fortunately ended up speaking with a very helpful and understanding customer service rep, Tatsiana. She completely understood my frustration and informed me that since the listing was erroneous, they would cover the return shipping. They had a replacement for me, and while standard processing time would be 5-7 business days, she moved things along so that they shipped the replacement the very next day. The difference in price was also refunded very quickly. She handled things with care and expedience, and I now have the laptop I wanted. What could have been a disappointing and maddening situation was very quickly remedied!"
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1/5
2013-04-24
"I purchased a refurbished monitor that was to be in working order. Received it and was not working, they requested I return it for an exchange at my expense. Received replacement yesterday and immediately plugged it in but it blacked out within minutes requiring it to be turned off and on for it to black out again. Contacted vendor and they again want me to spend more money to return it in order for them to give me a refund, basically to take a loss of over $100 for all the shipping costs. This is not the way to do business!"
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1/5
2011-12-07
"Hyper Microsystems is one of the worst company that you can deal with. Bought the products, they shipped wrong item and giving hard time fixing the problem."
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5/5
2011-02-23
"Hyper Microsystems, Inc. is always readily available to me whenever I have an issue whether it be with accounting or requesting an RMA. Paulina is fast, friendly, and always great to work with. Hyper is extremely accommodating and always quick to reply to an inquiry. My company will definitely continue to order parts from them!"
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5/5
2011-01-27
"There was a problem with my order however their customer service rep was very friendly and will issue me a full refund (while I get to keep the item shipped.) Can't beat that!"
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2/5
2011-01-20
"I tried to purchase 2 different products they had listed on their website. They had neither, but gladly charged me anyway. One of the orders was not fully refunded. I filed a PayPal complaint, and they fought it. After emailing them several times, they claimed the "complaint" was holding up the release of funds. So, being a nice guy I canceled the complaint. Still no refund. Then this when attempting to email them:
Delivery to the following recipient failed permanently:
****@****
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.7.1 <****@****>: Relay access denied. (state 14).
*******UPDATE*******
After contacting PayPal, and having a 3 way conference call with the seller, the remainder of my money was refunded. But oh, what a hassle!"
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1/5
2010-12-29
"Absolute rubbish. Broken product received. Lied to. No resolution. DO NOT USE THIS COMPANY."
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4/5
2010-12-02
"BUYER BEWARE!!!
Think twice about doing business with this company! Not only is the customer service staff rude, argumentative, and boorish, but they also do NOT give a damn about the customer!
While trying to clear up my shipping/billing address issue, the CSR rep sent me emails screaming at me!
They do NOT speak good English.
It is worth paying a few extra bucks for your product.
Oh, they waited 4 days to ship my item!!! WTF. Its shipping UPS ground so it probably will be 11 days total it took for them to get my item to me!
UPDATE 2-9-2011
I just received a call from HyperMicrosystems Customer Service Manager deeply apologizing for my shopping experience. She regretted that I had a bad experience and promised that they are making changes to ensure that going forward, shopping experiences with them will be pleasant.
I also received the product that I purchased and was happy.
Thanks to the phone call from HM, I have adjusted the survey results from 1 star to 4 stars as well as reviewing other ratings I gave previously."
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1 - 15 of 71 reviews
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About Hyper Microsystems, Inc.
Affordable online shopping for computers , electronics, tablets and more...
Retailer Information
Contact:
8:00 AM - 5:00 PM CSTMonday through FridayClosed Saturday and Sunday
800-278-5250
service@hypermicro.com
Hyper Microsystems, Inc.
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