Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I recieved my order in a timely fashion. I ordered a continuous ink system for a Canon ip4000 inkjet printer. They advertise that the ink is included with the system, but they charged me extra for it. A phone call to them at my expense took care of that problem. They refunded the difference. The customer service from this company is good, but I am unhappy with the product. The colors as printed with this product are faded. Red is pink, blue is light blue, and yellow is so light, you can barely see it. I have detirmined that it is the cartridge system included. I refilled the oem cartridges I still have with the ink included with the system, And the colors are fine. As it only has a 6 month warranty, I am stuck with it. So much for the support of the company that made it."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent