Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
Six Months
Positive: 0
Neutral: 0
Negative: 0
Write a Review
Customer Reviews | Filter Reviews
1/5
2015-09-10
"No response . Sent items back and did not receive replacement items. Not a good place to shop. How do I get in contact with them?"
1/5
2014-11-19
"This seller does not appear to respond to any inquiries via the customer service "Contact Us" information page. I have not mailed a physical letter to the address listed, but I am beginning to wonder if I need to in order to get ANY kind of response from them. The "Contact Us" page states that "we typically reply to any questions within 24 business hours." See below for my timeline of actual communication from Inventory Cheap:
Fri Oct 31 08:28 PDT 2014 - Ordered item
Mon Nov 10 05:30 PDT 2014 - Completed the "HelpDesk Form" and received an email stating that they "have received [my] request and will be in touch shortly."
--No response
Wed Nov 12 20:11 PDT 2014 - Completed the "HelpDesk Form" and received an email stating that they "have received [my] request and will be in touch shortly."
--No response
Wed Nov 12 20:15 PDT 2014 - Completed the "HelpDesk Form" and received an email stating that they "have received [my] request and will be in touch shortly." I submitted another one because I thought that maybe I had sent my initial request to the wrong department.
--No response
Thu Nov 13 06:28 PDT 2014 - Found an email address (****@****) somewhere on the website and sent an email to the company about my order.
--No response
Fri Nov 14 10:34 PDT 2014 - Completed the "HelpDesk Form" and received an email stating that they "have received [my] request and will be in touch shortly."
--No response
As I write this I am currently two days past my expected delivery date, and have yet to hear anything back from any of my attempts to contact this seller. I'm not sure what is going on, but I know for sure that I will STAY AWAY from this seller regardless of any potential savings. It is just not worth the headache to try and save eight dollars."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
5/5
2014-11-18
"When I hadn't received tracking information for my order, I contacted InventoryCheap.com and they responded quickly and provided tracking."
1/5
2014-10-15
"This Guy is a LOSER!!!!!!!Tried to beat me out of a large sum of money.I had to file a claim with my CC to get the money back.
Has a phone that they can't answer.Don't return e-mails.
Stay away"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
5/5
2014-07-20
"As noted before, the item was shipped promptly. I received it earlier than anticipated. Scope was as described. Pleased with the purchase."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
1/5
2014-07-09
"First time customer at Inventorycheap. Ordered an accessory about an hour after midnight on the 4th of July, 2014 (about 12:58AM on the 5th). About a minute after I pushed the button, I realized that the accessory was the wrong fit for the item that I had ordered it for. I immediately looked for a cancelation option--which is standard on many websites. Finding none, I went to the contact form and filled it out with a request to cancel the order. An autoreply was sent--without the promised help desk ticket number and without a valid return email address. The autoreply promised a prompt response. No responses have come to any of my several contact forms requesting cancelation--nor to the one requesting a preemptive RMA upon seeing the shipping notice today. On Monday, the 7th, I sent another request to cancel the order and also sent an email to the support address documenting my earlier request. I checked the status and the product had not shipped yet. This afternoon, (Tuesday, the 8th, at 12:01PM, I received an email confirming shipment of the item). I can only assume that they either have a really bad customer service department or they intentionally don't allow cancelations counting on the customer either keeping the item or paying the 20% restocking fee--either of which leaves them with a big profit and an unsatisfied customer. I am rating every single category except the price low. The price for that item was actually only average among online merchants and ebay for the same product. I should have gone to one of them. They answer their inquiries and would have handled the cancelation.
7/15/2014 update to review. Inventorycheap has yet to respond to any of my several contact form submissions or my email responses to their order confirmationand shipping update. The product arrived on July 10th and appears to be in good condition other than a few minor handling scratches on the plastic of the packaging. I have downgraded their cost to "Very High Priced" since, based on their lack of response and their RMA restocking charge, it will cost me more than the competition charges for this product to deal with the fact that they failed to respond to my order cancelation request for a full 3 and a half days and then shipped the item anyway. If they won't take the product back without the restocking charge--basically admitting their poor customer service in failing to respond to my cancelation request--and send me a shipping label to make me whole, then I will have to sell the product on ebay at less than InventoryCheap's price because competitors are already advertising the identical product at less than I paid. Also, their shipping charges were more than double the USPS rate for this item because it is about the size of a DVD and fits in a standard padded envelope which comes at USPS 3 Oz. package rate.
7/26/2014: final update to this review. I sold the item on eBay. The buyer got a good deal and I recovered about 2/3 of my outlay to Inventorycheap.com. As of today, Inventorycheap.com customer service has not even responded to any of my contact form submissions (even though I received the autoreply confirming that the contact was received by their system). They have also not responded to my direct replies to the several notifications about my order status."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
1/5
2014-06-27
"Received order quickly, item didn't work, through no fault of theirs. I emailed them to a receive a RMA # in order to return the item. I have emailed them twice, and received 2 emails automatically that they would contact me shortly over a week later no contact. I have tried to call but they don't accept phone calls."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
5/5
2014-04-08
"I would like to change my rating from 1 star to 5 stars for Inventory Cheap. So if somone could change that for me, I would greatly appreciate the help. I had a problem at first since I tried to have my order shipped to a different address other that mine. It took a few weeks to get notified but they finally did and everything was fine after that. I actually Have ordered 2 - 3 times from Inventory Cheap and have had ZERO issues! Great prices and very quick delivery, does not get much better than that."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
5/5
2014-04-01
"I had written a bad review, in response to never hearing from customer service pertaining to a rod that was on back order but never letting me know the status of the rod.
Well, I received a response just as I finished typing this. So, I have to say I changed my mind, will be getting my fishing rod and will change the status of my rating. I commend them on a good job...a little late, but better late than never!
If the one star rating is showing, please note I tried to change it to four stars! If reseller ratings can change it to four stars, please do so...or anyone for that matter."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
1/5
2014-03-09
"Absolutely TERRIBLE!Inventory Cheap took my order on 02/18/14 said it would get here on 02/28/14 i emailed them over and over still no response it is now 03/19/14 i want my money back or my order and if they sent it a tracking # would be nice."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
5/5
2014-03-03
"Inventorycheap.com was simply amazing!!! After numerous attempts from other companies to try and fill my ammo special needs, Inventorycheap.com did it in record time at a incredibly low cost to me, figuring that the ammo I needed is no longer in production. Thanks so much."
1 - 15 of 69 reviews
Read our Trust Guidelines
To learn more about reviews and trust on ResellerRatings.com, visit our trust page.
Help Report Fake Reviews
Notice something strange about a store's reviews? Let us know, or report the review directly.
Are you this business?
Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More
About Inventorycheap.com
This website is for sale inventorycheap.com is your first and best source for all of the information you re looking for. From general topics to more of what you would expect to find here, inventorycheap.com has it all. we hope you find what you are searching for
Retailer Information
Contact:
9AM-6PM PST
888-866-4166
sales@inventorycheap.com
Inventorycheap.com
visit the website
Share Inventorycheap.com's Store Rating
