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4.88 / 5 (24 reviews) average score over the past This merchant had 95.83% positive reviews over the last Six Months
Six Months
Positive: 23
Neutral: 1
Negative: 0
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5/5
2025-04-22
Wow Service!
"First time using Isabelle Lighting. Just a small order, and I get a phone call, yes, a phone call from the owner. I received just what I ordered in a timely fashion. It's refreshing to receive this kind of "caring," even though it was a small order. Isabelle will be my go-to source for lighting and lighting parts. Thank you."
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5/5
2025-04-21
Don't hesitate!
"Before purchasing from Isabelle's, I researched to be sure the company is legit. It is a family business that goes above and beyond. Their communication was quick, and they even went out of their way to call me to see if I needed help with anything else. The order arrived quickly as well. This is the best customer service I have ever experienced!"
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IsabellesLightingCom from Isabelle's Lighting has responded
Posted Apr-21-2025Thank you so much for your thoughtful and encouraging feedback. We’re truly grateful that you took the time to research our company and that your experience with Isabelle's Lighting exceeded your expectations.
As a family-owned business, providing exceptional service and personal attention is at the heart of what we do. It’s incredibly rewarding to hear that our communication and commitment made a positive impression. We’re especially pleased to know your order arrived promptly and that you felt supported throughout the process.
Your kind words affirm our mission and inspire us to continue delivering the highest level of service to each and every customer.
- The Isabelle's Lighting Team :0)
As a family-owned business, providing exceptional service and personal attention is at the heart of what we do. It’s incredibly rewarding to hear that our communication and commitment made a positive impression. We’re especially pleased to know your order arrived promptly and that you felt supported throughout the process.
Your kind words affirm our mission and inspire us to continue delivering the highest level of service to each and every customer.
- The Isabelle's Lighting Team :0)
5/5
2025-04-14
Excellent cu
"Their customer service was excellent. Very helpful and knowledgeable."
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IsabellesLightingCom from Isabelle's Lighting has responded
Posted Apr-14-2025Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that our team was able to assist you. Providing helpful and knowledgeable service is something we truly strive for, so your feedback means a lot.
If there’s anything else we can help with, please don’t hesitate to reach out!
If there’s anything else we can help with, please don’t hesitate to reach out!
5/5
2025-04-05
Dining Room chandelier
"I ordered a dining room chandelier and it was delivered within 2 days and looks amazing. Great price and great service. thank you !!"
IsabellesLightingCom from Isabelle's Lighting has responded
Posted Apr-07-2025Thank you for taking the time to share your experience. We are delighted to hear that the Golden Lighting Quincy 5-Light Chandelier in Cordoban Bronze with Clear Glass arrived promptly and met your expectations in both quality and aesthetic. It is a truly elegant fixture, and we are pleased that it complements your dining space so well. We sincerely appreciate your kind words regarding our pricing and service, and we thank you for choosing us for your lighting needs. - The Isabelle's Lighting Team
5/5
2025-03-20
My search is over!
"With the recent build of my first custom home, I fell in love with this model of lighting from day one. Sadly, due to availability limitations and inspection timelines, I had to opt for an alternate light fixture in my bathroom. The lights in the bathroom have done their job, but now my look is complete!! Purely overjoyed with this experince, thank you!"
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IsabellesLightingCom from Isabelle's Lighting has responded
Posted Mar-20-2025We’re so thrilled to hear how much you love your lighting! It’s always rewarding to see a vision come together, and we’re honored to have been part of your journey. Thank you for sharing your experience—enjoy your beautifully completed space! - The Isabelle's Lighting Team
5/5
2025-03-13
Tom was super helpful!
"I had various questions about the vanity I was interested in and Tom talked me through it all, texted me drawings, etc."
IsabellesLightingCom from Isabelle's Lighting has responded
Posted Mar-13-2025Thank you for your kind words! We're thrilled to hear that Tom was able to answer all your questions and provide the details you needed. We appreciate your support and look forward to helping you again in the future! - The Isabelle Team
5/5
2025-03-09
Excellent customer service.
"Highly responsive and extremely helpful. Outstanding follow up."
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IsabellesLightingCom from Isabelle's Lighting has responded
Posted Mar-10-2025Thank you for your kind words! We're glad we could be of help. We strive to go above and beyond to ensure a great experience for our customers. Your support means the world to us!
— The Isabelle's Lighting Team
— The Isabelle's Lighting Team
5/5
2025-02-25
Hard-to-find item available here.
"Easy checkout using PayPal."
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IsabellesLightingCom from Isabelle's Lighting has responded
Posted Feb-25-2025Thank you for your feedback! We're glad to hear that you found the checkout process easy using PayPal. We strive to make your shopping experience as smooth and convenient as possible, and we’re happy to know that we’re meeting your expectations. If you have any further questions or need assistance, feel free to reach out!
Isabelle's Lighting Team
Isabelle's Lighting Team
5/5
2025-02-21
Fantastic !
"I have been searching for this Butler Specialty End Table Everywhere. Isabelle's Lighting Co. was able to ship this item in May, not October. Free
Shipping. Thank You."
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IsabellesLightingCom from Isabelle's Lighting has responded
Posted Feb-21-2025Thank you for your kind review! We're so glad we could get you the Butler Specialty end table much sooner than expected and with free shipping. It was our pleasure to serve you, and we appreciate your support. Enjoy your new table! :-)
5/5
2025-02-21
Hanging Outdoor Light
"We ordered a new exterior hanging light for our front porch. The experience with this company was just what you expect, top shelf. I made the order online using their website. Very easy. Customer service called me with an update and expected delivery date. The product arrived on time and in perfect condition. Thank you for the smooth transaction. The light has been installed and it looks great!!!"
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IsabellesLightingCom from Isabelle's Lighting has responded
Posted Feb-21-2025Thank you so much for sharing your experience! We're thrilled to hear that everything went smoothly from start to finish and that you’re happy with your new light. It’s always great to know that our customer service and delivery processes are meeting expectations. We hope the new light brings a warm glow to your porch for years to come! Thanks again for choosing us – we truly appreciate your business! - The Isabelles Lighting Team
5/5
Updated on: 2025-02-15
Above and Beyond!
"I placed an order late one evening and couldn’t tell how quickly my order would arrive. I reached out early the next morning and was able to start a text chain with an actual person. I believe his name was Rob. I actually got a phone call and got all the details. I was very impressed with the prompt amazing client experience!"
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IsabellesLightingCom from Isabelle's Lighting has responded
Posted Feb-14-2025Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our customer service and were able to connect directly with someone. Our team at Isabelle's Lighting takes great pride in offering personalized, real-time support. We always aim to respond quickly and ensure our customers feel valued and taken care of. If you ever need anything else, don't hesitate to reach out. We're here for you anytime! - The Isabelle Team
5/5
2025-02-12
Excellent Customer Service
"Tom was so professional when answering the phone and assisting with ordering artwork. He was so kind and took time with me on the phone to walk me through the entire ordering process. He also went out of his way to send me other artwork he thought i might like. Great way to do business!"
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IsabellesLightingCom from Isabelle's Lighting has responded
Posted Feb-12-2025Thank you so much for sharing your wonderful experience with Tom! We truly appreciate your kind words. Our team always strives to provide excellent customer service. It’s great to hear that he was able to assist you so thoroughly and thoughtfully. We're thrilled that he could guide you through the ordering process and recommend artwork that you would enjoy. We are lucky to have someone like him on our team. Thanks again for your feedback, and we look forward to assisting you in the future! - The Isabelle's Lighting Team
5/5
2025-02-05
Excellent Experience!
"Shipment was very fast and I got same product that I have seen locally for almost half the price!"
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IsabellesLightingCom from Isabelle's Lighting has responded
Posted Feb-05-2025Thank you for your feedback! We're so glad to hear that your shipment arrived quickly and that you were able to find the same product at such a great price. We truly appreciate your business!
5/5
2025-01-29
Super Helpful
"A fan we chose was discontinued but Tom was so helpful in finding the right fixture for us! We will definitely purchase through Isabelle’s again."
IsabellesLightingCom from Isabelle's Lighting has responded
Posted Jan-30-2025Thank you so much for your kind words! We’re sorry that the fan you originally chose was discontinued, but we’re thrilled to hear that Tom was able to help you find the perfect fixture. We truly appreciate your business and look forward to assisting you with any future purchases. Thanks again for choosing Isabelle’s Lighting!
5/5
2025-01-20
Tom is amazing to work with!
"Tom is great and so helpful. Helped me process everything over the phone and secured my pre-order lighting."
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IsabellesLightingCom from Isabelle's Lighting has responded
Posted Jan-20-2025I'm glad Tom was able to assist you with processing your order over the phone to ensure everything went smoothly. - The Isabelle's Lighting Team
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About Isabelle's Lighting
The Online Lighting and Furniture Store that is easy to work with! :-)
Retailer Information
Contact:
Monday - Friday, 9AM - 5PM ET
802-476-8787
orderdesk@isabelleslighting.com
Isabelle's Lighting
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IsabellesLightingCom from Isabelle's Lighting has responded
Posted Apr-23-2025