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Joss  &  Main
Joss  &  Main Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
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This merchant has not had any reviews over the last Six Months
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5/5
2018-01-29
Amazing customer service
"I had a problem with an order of chairs that were poorly made. I notified customer service through the website and they quickly responded to the issue with a replacement order. The professionalism and speed to make sure I was satisfied was amazing. I have continued to shop with Joss & Main due to the quality, variety in every department, and excellent pricing."
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5/5
2018-01-28
Outstanding delivery service!
"The gentlemen who delivered our furniture were professional, pleasant and courteous. We could not have asked for more!"

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5/5
2018-01-27
End tables
"Received our tables right away. Packaging was probably the best on the planet, so everything was in great condition. Love the combination of wood & metal. Style & size are perfect."
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5/5
2018-01-27
Great Products, Great Price, Great Service
"They make everything easy. Great selection of Quality Affordable elements for better living. Quick easy ordering and delivery."
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5/5
2018-01-27
Beautiful Bedroom Bench
"As I refurbish my condo and my townhouse I look to Joss & Main for the best deals and classic looks. Their customer service is the best. Last summer I ordered a sleep sofa that unfortunately had a handprint on it. I needed the sleep sofa for one of my grandchildren who was visiting for a month. J & M allowed me to keep the sofa and delivered a new one three weeks later! My latest purchase is a beautiful bedroom bench that goes well at the foot of my king size bed. My husband keeps commenting that our bedroom looks like something in a magazine or an ad for a hotel. This company is a winner!"

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4/5
2018-01-27
missing rug
"Staff was pleasant. Rug never got delivered twice. Fed Ex messed up. Third time was the charm. I love the rug!!"

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5/5
2018-01-26
"Great service. I ordered a coffe table and got the wrong color. I called and customer service gave me an estimated arrival date and arranged for pickup of the wrong item. The correct table was delivered within a few days. Great service!"
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Verified

5/5
2018-01-23
Tables
"Excellent experience. Tables arrived quickly and were decent quality Minimal installation required. I will order again."
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5/5
2018-01-23
Perfect
"The packages arrived on time and with no damage. They fit perfectly on my balcony. Wish the color was a little more bold, but I love the chairs."
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5/5
2018-01-23
Excellent 1st Experience
"We order a bar cart from Joss & Main. The item arrived in a timely manner. It was easy to assemble and looked better in person than in the picture. The quality seems good and we enjoy the addition to our home. I would order from Joss & Main again!"

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5/5
2018-01-23
Perfect!
"The prettiest headboard I’ve seen!! Very good quality. Would definitely buy again."
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4/5
2018-01-22
Lovely Item
"Ordered over phone and customer service was great."

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5/5
2018-01-22
Never been disappointed.
"Always good variety of products. Sometimes telhe quality is a tinge lower that I prefer, but it is priced accordingly so understandable."
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5/5
2018-01-22
First Rate
"The hall tree I purchased was exactly as promised and arrived when promised. It looks great in our mudroom and keeps my husbands work tote, boots and coats off the floor and hung up."
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5/5
2018-01-22
Excellent.
"Free shipping and great customer service."
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16 - 30 of 14686 reviews
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About Joss & Main

Shop your signature style at joss & main. Part contemporary. Part classic. Our affordable mix works effortlessly in any home. Free shipping over 35.

Joss & Main

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Joss & Main is ranked #11 in home & garden

Joss & Main is ranked #1 in home & interior decor