Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I had a problem with an order of chairs that were poorly made. I notified customer service through the website and they quickly responded to the issue with a replacement order. The professionalism and speed to make sure I was satisfied was amazing. I have continued to shop with Joss & Main due to the quality, variety in every department, and excellent pricing."
"Received our tables right away. Packaging was probably the best on the planet, so everything was in great condition. Love the combination of wood & metal. Style & size are perfect."
"As I refurbish my condo and my townhouse I look to Joss & Main for the best deals and classic looks. Their customer service is the best. Last summer I ordered a sleep sofa that unfortunately had a handprint on it. I needed the sleep sofa for one of my grandchildren who was visiting for a month. J & M allowed me to keep the sofa and delivered a new one three weeks later!
My latest purchase is a beautiful bedroom bench that goes well at the foot of my king size bed. My husband keeps commenting that our bedroom looks like something in a magazine or an ad for a hotel. This company is a winner!"
"Great service. I ordered a coffe table and got the wrong color. I called and customer service gave me an estimated arrival date and arranged for pickup of the wrong item. The correct table was delivered within a few days. Great service!"
"We order a bar cart from Joss & Main. The item arrived in a timely manner. It was easy to assemble and looked better in person than in the picture. The quality seems good and we enjoy the addition to our home. I would order from Joss & Main again!"
"The hall tree I purchased was exactly as promised and arrived when promised. It looks great in our mudroom and keeps my husbands work tote, boots and coats off the floor and hung up."