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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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5/5
2002-11-27
"Very good service. Very helpful.
Good prices."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
5/5
2002-11-04
"Jeremy was extremely helpful on swtching my orders and even given the short period of time that was left in the week, for a very reasonable shipping charge, I was able to get this laptop battery just in time (less than 2 days!! Amazing!)I am extremely grateful."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
4/5
2002-09-13
"Message: Joe in yor sales dept went above and beyond the call of duty in
assisting me with a hard to find part by contacting vendors , keeping me
informed, and following thru to the end of the deal.
Joe should be commended and held up as an example to all sales persons.
even though my purchase was small (under $100) Joe has insured that future
buisness will be obtained by me as well as word of mouth advertising"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
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Laptopparts.com
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