ResellerRatings
preloader
Lectrons.com
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
5
0.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 0
Neutral: 0
Negative: 0
This merchant has not had any reviews over the last Six Months

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
preloader

Verified

1/5
2011-10-05
"Long story made short -I searched online for some specialized lighting and found Lectrons.com I called their number for more info and was surprised to find their phone no longer in service. Hmmmm. Also on their site was a PayPal logo but nowhere to pay by those means. I wrote Lectrons saying I suspected a scam and unless I heard from them soon, would buy from another vendor. I got tired of waiting for a response and found Kolmart,com, from which i o0rderd the bulbs. I paid via PayPal, got an email receipt and... waited. Kolmart indicated they would notify me when my order was shipped. A week passed -No notification. I wrote Kolmart I would write a negative review in Reseller ratings if i didn't soon hear from them. I started that process by "registering" with reseller ratings, and notified Kolmart I was beginning this proccess. I immediately received a letter from Lectrons/Kolmart - Jon Young at ***-***-**** - saying Lectrons is moving to Kolmart and "I see you have placed and order on Kolmart.com...and we will get those to you directly..." I wrote back saying thank you, and if I receive the order all's well. If not I will write an unfavorable review of both companies on Reseller ratings. Then, oddly, I received a Paypal REFUND !!! I wrote back. No reply. No reply, no notification of shipping, nothing. I really cannot figure these people out, and will shop elsewhere."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

Are you this business?

Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More

people

About Lectrons.com

an all-in-one solution perfect for beginners and experts alike