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Lulas Garden
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.13 / 5 (159 reviews) average score over the past
5
68.6 %
4
7.5 %
3
5.0 %
2
6.3 %
1
12.6 %
Positive: 121
Neutral: 8
Negative: 30
This merchant had 76.1% positive reviews over the last Six Months
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1/5
2025-02-28
I received wrong order
"I received someone else’s order. Waiting for someone to help correct asap as this was for a gift."

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5/5
2025-02-28
Great!
"Beautiful cactus with quick delivery. My friend loved the cacti garden"

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5/5
2025-02-27
Beautiful
"Loved being able to send a beautiful succulent to a grieving friend. The piece was perfect!"

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5/5
2025-02-27
Great gift
"Easy to order. Quick delivery. Recipient loved it"

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2/5
2025-02-25
Nice, but late shipping.
"The product / plant was very nice, but shipping was really late."

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3/5
2025-02-25
Passable but not exciting
"Sorry but not very impressive with tiny poorly planted succulents and cheap holder. About a $10-15 value. Considering shipping was additional certainly not a total ripoff , but nothing special. Sorry to say…"

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5/5
2025-02-24
Wonderful!
"The ordering process was simple and all the recipients were thrilled with the product from the packaging to the gift inside!"

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5/5
2025-02-24
After a setback in shipping you sent my order overnight which I appreciated.
"As mentioned above- appreciate the attention to my order."

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1/5
2025-02-24
My package arrived completely broken.
"My package arrived completely broken and UPS’s system would not allow me to issue a claim."

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5/5
2025-02-23
Gift for daughter in college
"Timely delivery, item was secure and intact, perfect size for dorm room."
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5/5
2025-02-21
Perfect little gift for my best friend.
"Quick ship and my bestie loved it!"
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4/5
2025-02-20
Good experience
"I loved your selection of the gorgeous cucti. I am a returning customer who visited and bought from your website for the second time now. Overall, my expressive was pleasing and good. However, I see that when the box of cucti does arrive some of the cucti look withered and bent from the journey. Just wanted to point it out to you, that maybe better packaging is required to maintain the integrity of these beautiful and so fragile cucti! Thanks so much."

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5/5
2025-02-20
Succulent
"The plant was beautiful and arrived earlier than expected. The recipient loved it"

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5/5
2025-02-20
Great customer service!
"I had an issue with my order and Daisy resolved it immediately and courteously. Thank you!"
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5/5
2025-02-20
Best gift for a plant lover
"Comes in an adorable box and arrived quickly."

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1 - 15 of 532 reviews

Lulas Garden

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Category Rank

Lulas Garden is ranked #71 in hobbies & leisure

Lulas Garden is ranked #16 in special occasions