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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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Customer Reviews | Filter Reviews
5/5
2005-05-09
"Having spent 27 years in electronics retail management, my expectations for quality service are perhaps somewhat high. Upon leaving the industry recently, I was of the opinion that knowledgeable, friendly service combined with genuine personality was rapidly becoming a thing of the past. The last place I expected to rediscover this elusive combination was at an online reseller, but MeanMachine Computers provided that very result. I found representative Chris Carlson to be thorough, fair-minded, and more than attentive to some unusual circumstances that arose as a result of my purchase. The experience was reminiscent of the way in which I won over my own customers, and succeeded in getting them to follow me from store to store during my long career. I can say with certainty that all future computer-related online purchases for me will be executed through MeanMachine. Quite honestly, I give them the highest rating possible."
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Is committed to quality products and services
Is easy to do business with
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Variety of brands and products offered
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Ease of ordering online
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Ability to determine if a product was in-stock real time
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Delivering products damage free
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Overall technical support
Being trustworthy
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Resolving problems
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Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
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5/5
2003-10-23
"Excellent service, rapid shipment, and a pleasure to have done business with."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
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Retailer Information
Contact:
9:00 AM - 9:00 PM Mon-Fri 12:00 AM - 6:00 PM Sat Closed Sun E-mail monitored at all times.
724-679-6326
info@meanmachine.com
