Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Their ordering system does not show inventory status. After placing an order, it took till the end of next business day to get an email from the sales team that the order cannot be fulfilled."
"This company took my money for a 400GB tape Drive when I ordered it, they kept the money for over 2-1/2 weeks and sent me an email that my drive was shipped the next day with a fedex tracking number and all. I finally called them to find out why my drive was never delivered and they told me after 3 hours that they never shipped the drive, no one was suppose to call me and tell me this, they were misleading that the unit shipped, and had no response about replacement of the drive they never had, or told me they tested it and it failed. Even after their customer service department learned of this, no one called me to tell me. This is the worst online retailer I have ever dealt with, and I was a computer store owner for 17 years. Do not trust them, do not believe that they will ever deliver on what they say! Tom L."
"Company does not reply to emails regarding order status.
Order confirmation email states "Orders placed after 2pm PST are processed the following business day". Going on 3 days now and nothing has been done, other than charging my card.
Website has absolutely NO tools for tracking orders, beyond a few email addresses that apparently do not get checked.
All in all, I'm not comfortable at all with these folks. They seem to have a large amount of negative feedback, and now I can see why. Had I know beforehand, I'd have definitely gone elsewhere."
"I ordered RAM from this site. They were very competitive on the price. I originally ordered the wrong part, but customer service allowed me to switch before the part was shipped. Received shipping/delivery e-mail confirmations. Part received in 7 days. I just installed it, and it works fine. I've had none of the problems described in previous ratings."
"Ordered the exact memory for my computer, 1GB size. Called first to confirm they had it since their website said it was backordered till 1/5. Requested and received overnight shipping. Perfect transaction. Product exactly as advertised. Shipped directly from supplier (Kingston). Installed and works fine. Contrary to some other commentors, I had an excellent experience with this transaction and product."
"I used their website to find the RAM specific for my computer, but still the RAM they sent was incorrect, so I then agreed to return it for the correct one. The replacement they sent was the exact same incorrect RAM I returned, and they have ignored all my attempts to contact them ever since. I am now down about $60, have been without the product I need for a long while, and have wasted much time and effort. Do not buy from memory4less."
"I found the price on this drive and many others listed for $22. After confirming over the phone prior to ordering 3 of them, and after being sent an order confirmation email, I was sent a cancellation. After calling, I was told that virtually every drive I queried part numbers for with the same price, were out of stock. Yet other drives with the exact specs and same manufacturers had their prices changed and we IN stock. But no accomodation could be made. Meanwhile now they have my credit info from my order and I have no product coming my way."
"Ordered memory that was to be delivered in 3 - 7 business days. Called after 7 days to check status of order. Was told the memory was on back order. They arranged to send memory from Kingston rather than have me wait on the back order. Sales person was courteous. Would be nice if their website had live inventory. Other than that, nice service and good prices."
"Customer Representative did not know stock or store policies well. Quoted one price for a CPU, when if fact the price was double. Would not honor his mistaken price, also Customer Rep assured me that I would able to return CPU no questions asked. Part arrived DOA and company say I am SOL. No returns. Web site state otherwise. Company refuses to communicate or offer return incentives. With no communication from the seller, I am going to have to resolve this through legal channels, and report the company as internet fraud. Be very careful with this company, if you think you need to return and Item. Customer Reps communication was recorded, so you would think they would honor the return that I was assured of. A complaint will be filed with the State Attorneys office, as well as the BBB of Anaheim."
"After two days, no update on order. No way to check status on website. Called in and told me there was a "mistake with the script" and the price was wrong even though I clicked through the price FROM pricegrabber. It clearly said "Special Price Today" and "No refund, No Exchange, 2 Kits available."
Complete waste of time."
Detailed Ratings
Overall quality of the company
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
"I had a very good experience with this store, quite different from other reviewers. I placed an order for a 2GB Kingston memory kit (ECC). I got order confirmation immediately, and it got shipped the next day. I received the exact part I ordered via UPS ground without any problems. I was very pleased with the purchase and would try this store again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
"Very dis-satisfied with the entire purchase process.
My credit card was debited without the order being shipped, and there is no way to track the orders online from their web-site (after logging into your a/c's). Sent an e-mail requesting status without any luck. Ultimately had to call them and explained the whole process, (4 days after my CC was debited), and managed to get the order shipped. Its sorry state of affairs. Would rather pay the extra 5-10% at newegg/zipzoomfly, than do any business with these folks."
"I purchased a Simple Technology Inc. PC CARD W/ DRIVELINK- THINKPAD from Memory 4 Less to transfer data from my old IBM Thinkpad laptop hard drive to my new one and it came with the wrong interface for the hard drive. It was clearly not an IDE connection. I was redirected to the manufacturers tech support (Simpletech) because of (MEMORY 4 LESS) lack of product knowledge. The recommendation was to return my order to Memory 4 Less (the reseller) and replace with PC CARD W/ DRIVELINK- UNIVERSAL after receiving the replacement; it was still the wrong interface (identical part as original ordered).
Note: I paid shipping charges because Memory4Less (the reseller)said I ordered the wrong part.
THE MANUFACTURER STATES THEY WAS GOING TO SEND THE RIGHT INTERFACE ADAPTER BUT IT NEVER HAPPENED. AFTER SEVERAL CALLS TO MEMORY 4 LESS AND SIMPLTECH I NEVER GOT THIS RESOLVED. SO I CANCELLED ORDER (approx time period 60 days) I WAS CHARGED TWO SHIPPING FEES WITH A RMA.
This was reseller's response even when they send me the wrong product due to their lack of product knowledge and the manufacturers shipping mistakes.
"You are responsible for paying shipping charges for returning product to Memory4Less."
THIS WAS A WASTE OF MY TIME AND SHIPPING FEES!
This reseller SUCKS! This reseller dosen’t takes responsibility for their errors. They redirect customers and for tech support to the manufacturer, also blames manufacturer for errors.
I WILL CONTACT BBB."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
"Used this company for the first time due to the excellent price offering. While shipping time could have been a tick faster, the product was well packaged and works flawlessy. I was very satisfied with the transaction."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
memory4less.com stocks wide range of computer parts including memory, cpus, hdds, ssds, networking devices, motherboards, power supplies, graphic cards and more