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5/5
2007-03-06
"I preordered a cyclo-wiz from this site. About a week after I placed the preorder, I got on the site's online chat and had the proprietor add a screwdriver to the order, which they did with no problem. I was unable to reach the store via email or telephone (in an attempt to add the screwdriver prior to using online chat). About a week later, I recieved the chip and screwdriver I'd ordered. All in all, a good experience."
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5/5
2007-02-27
"A bit of confusion, but mainly due to my part. Overall, I am very satisfied with modchipman. After finding out that laser was not the problem, they asked if what I had paid could be applied to a modchip, and Luke called me personally at home, to explain what he would do. I received the xbox back in record time, and also an e-mail from Rob, to follow-up with me to make sure everything was taken care of. Great bunch of guys, and would recommend them, anytime. Thanks modchipman!
DAVID BYRD
****@****"
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5/5
2007-02-25
"Ordered an R4DS. Got a shipment notice within the day and it arrived at my door 2 days later using cheapest shipping. Item was as described and one of the representatives who frequents IRC was knowledgable and helpful. I will definitely be ordering from them again."
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5/5
2007-02-25
"I ordered two wiinja chips and a triwing driver. Experience from beginning to end was great. I got help by talking to the friendly staff at modchipman on selecting the best chip for my situation and it was shipped out quickly and installed flawlessly. I will, and always have, highly recommend this store to anyone that asks me about console modifications!"
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5/5
2007-02-21
"Very fast and friendly service. I have used them many times for alot of things and have never been dissapointed yet."
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5/5
2007-02-19
"Just got a cyclowiz in and it works great. I have ordered from www.modchipman.com before and i have ordered from other companies and i have had the best luck with modchipman.com . They are have cheaper prices and alot faster shipping than the others, and now i am going to go order a couple cartriges for my DS from there too."
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5/5
2007-02-19
"I have dealt with a lot of companies online, and I have to say that MCM has always given me an overall great service. They have always shipped quickly, given good support, and their products have always been what i expected. If there was ever a delay, due to whatever reason, they would always keep me updated as well.
Keep up the good work mcm ;)"
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5/5
2007-01-18
"I ordered the ds-x cart from them. They warned me of the delay and pre-order status. They updated me regularly as to its ETA. When it finally came in, it was dispersed asap. Customer Service area is helpful and comical as well.
One con: i did not receive my Hershey kiss i was promised! (joking, or course)
I will 100% order from them again."
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1/5
2006-11-09
"I preordered the DS-X from them, and their store policy states that they do not charge your card until they ship out your item, however I was charged 3 weeks in advance!
They stated the item was going to come in next week...then the week after... and finally this this week...
They offered "Free Upgraded Shipping" because of this fiasco, but my tracking number still says it has been shipped by regular ground shipping... Better shipping would have been at least a decent gesture after this whole ordeal, others had canceled their order two days ago and bought one from RealHotStuff and got them today... no preorder either...
Besides the "free shipping upgrade" I never got, they are offering $10 of my next order... not that I ever want to order from them again.
Stay away from these guys if you can, they don't even follow their own store policies or their own promises..."
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1/5
2006-11-03
"I have had a good experience with this company in the past, but this last one has been absolutely ridiculous. They charged me in direct violation from their published policy (before they had product to ship), and now are giving me the run around in trying to cancel my order (they still do not have product). Basically, I've been out of $150 for more than two weeks with nothing to show for it."
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5/5
2006-09-24
"Modchipman is the first company I ever ordered a chip from. Since then, I've never gone with any other company; I've had no need to. I've never had a problem with this company at all. There was one instance I received a bad mod chip and Modchipman's ticket system was able to replace the bad chip VERY quickly and with a level of customer support I couldn't have dreamed of. Shipments are VERY fast. The site is easy to navigate and find just what I'm looking for (especially with their Order History page). Products are official and packaged well. If there was any way I could rate Modchipman anything over a 10, I certainly would. To Modchipman: Thank you for your outstanding services."
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1/5
2006-09-13
"I ordered a premod PS2 from them on August 6th, 2006, and the order was pending for about 3 weeks (says on their site that it usually takes 7-10 or 10-12 business days before shipping, so I was kind of expecting a wait); contacted their customer service after 3 weeks, and was told that it would be shipped "soon" (I was told that once it hit "BRAINTON" processing it would be shipped soon. Was in brainton processing for over a week before I finally decided to cancel.
I originally chose modchipman because of the reviews I've read from other places, but I'm quite disappointed by their speed.
In the end, I canceled my order on Sept. 8th -- Rick was helpful in doing so, and I promptly received a refund. I was really looking forward to getting my order from them, but taking over a _month_ to ship is a bit much (and in the end it was never shipped). I probably won't order from them again.
Order: 41536
Ordered: PS2 Slim Premod"
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5/5
2006-09-09
"The delivery came faster than the expected time of arrival. All the products that I ordered came in. I'd definately do business with modchipman again!"
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5/5
2006-09-04
"Outstanding service and speed. The same day that I placed my order, it was charged and shipped. The only problem that I had was that I was originally double-charged for my purchase, but a quick trip into their IRC channel solved that. In all, it was an excellent experience, and I've already begun to recommend this service to my friends."
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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
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Web site being easy to use
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5/5
2006-09-01
"This place is awesome! I received exactly what I wanted even when I made a last minute change to the order. I love this place!!"
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Modchipman is ranked #300 in computers & electronics
