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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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1/5
2006-03-13
"Ordered 2 different $25 limited screen printed posters. A month later I got a package with 1 poster and a note that said I'd be credited for the missing poster. The poster I did receive wasn't even the right version, but I was willing to accept it. I waited a few weeks for my credit but it never happened. I called musictoday and talked to someone and they found no record of any credit. He offered to re-send the poster and I agreed. I waited a month or so and didn't receive anything. I called back and explained the situation. This person said he'd send the package out expedited. I never received the poster."
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2/5
2005-06-01
"These guys have ok prices and some exclusive merchandise, but their shipping and handling costs are WAY too expensive for what you're getting. Paying almost 9 bucks to priority mail ship a CD and t-shirt is outrageous; they could use UPS or FedEx for that price."
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Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
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Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
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5/5
2005-01-06
"ordered on Dec 15, 2004. called on 12/30/2004 and spook to Shingh at 12:15 PM. Shingh facilitated the delay and send the merchandise UPS Blue."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
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Musictoday (also at: http://musictoday.com)
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