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"On 22 April 2015 ordered 600 USD of iTunes cards. Of the 6 codes sent only 3 worked. I raised a complaint immediately. On 24 April I received an email telling me they were looking into it and would revert within 4 working days. It is now May 3rd and despite emails from me asking for an update I have received no further comment.
May 6 - update to original post above. Off gamers sent me 3 new working codes last night. It appears they respond to opinions left on review sites quicker than emails sent directly to them but at least they've made good."
Hello johny1971, First of all, we would like to extend our sincere apologies towards the plight that you have encountered. We have submitted your case to iTunes support on the 24th April for investigation. However, due to the long holiday this past weekend, we have only managed to receive an update yesterday and the faulty code has been replaced this morning. You may now login to your OffGamers account to retrieve the new codes that we have replaced. Please let us know if there is any further inquiries regarding the case. We apologize for the inconveniences caused.
"Offgamers is the best online shop that i've seen. Whenever i need to buy card for me or my friends, immediately i go to offgamers. Fast and helpful, staff always take care their customer as fast as they can. About 1 year i buy cards from offgamers, well seem no more words to say. Thank you for your support."
"Is the best store online
I buy all days and resell in my city.
I from Peru, I can buy all game cards Online
Thanks offgamers team
Aumbbel Manrique
Lima Peru"
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OffGamers from OffGamers has responded
Posted May-06-2015First of all, we would like to extend our sincere apologies towards the plight that you have encountered. We have submitted your case to iTunes support on the 24th April for investigation. However, due to the long holiday this past weekend, we have only managed to receive an update yesterday and the faulty code has been replaced this morning.
You may now login to your OffGamers account to retrieve the new codes that we have replaced. Please let us know if there is any further inquiries regarding the case. We apologize for the inconveniences caused.