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5 / 5 (5 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months
Six Months
Positive: 5
Neutral: 0
Negative: 0
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5/5
2019-11-08
excellent
"great customer service - quick follow up whe a TV was damaged in transit"
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5/5
Updated on: 2019-11-07
Good Business Practice
"I ordered a specific projector "A" online and received an order confirmation. A salesperson called to let me know that it is no longer in stock and up-sold me to projector "B" which they said was similar. I was too busy to verify the differences - shame on me.
I did not open the box and check it out until I would use it next, so I didn't open it for a month until I needed it for a client event. I then discover that the projector is nothing like the one I originally ordered and is horribly old technology. I contacted them to request a return and they were amendable to a return."
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5/5
2019-09-26
Very Helpful...
"OfficeWonderland was a great help to our office. They were knowledgeable to our needs and made ordering 3 new projectors easy. They were supportive and matched the price of another vendor we were considering. We'll continue to look to OfficeWonderland for our future needs."
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5/5
Updated on: 2019-09-25
fast delivery
"Fast delivery and item as described."
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1/5
2019-09-05
Lack of Communication and Service - Order never shipped
"I placed an order for $8300 of camera equipment. This may not seem like a large order to them, but to us, it is a very large amount of money for our church to spend. After two weeks, and not hearing anything from the company and not yet receiving the product, I called them and was told that they would look into it and email me back why I hadn't received it. After several more calls to them (since they don't ever call or email back), I was finally told the issue was with Sony being backordered on the items and I would receive it by the end of the month. When the new date they provided passed by, I called again only to be given the run around and was told that they would have a manager look into it and email me back (again they never did). I finally emailed them hoping to get some sort of documented response or acknowledgment that the order could be canceled, but after two more weeks, I still have not heard anything. I called again today after three months of no updates asking to please just cancel the order so that I can order the products from a more reputable company who actually communicates if something is backordered or goes wrong with the order. So three months after the order has been placed, the order has finally just been cancelled with no explanation of why it could never be filled, but that's three months wasted. They didn't offer to make it right or find an alternative product or help in any way. Save your time and headaches and go with a company that communicates and takes care of their customers."
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5/5
2019-07-29
Very helpful and friendly
"These guys were the best and cheaper than Amazon. Helpful sales guy walked me through a couple different models or projectors when the one I wanted wasn't available. Highly recommend."
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5/5
2019-07-24
Wonderful
"Mike was wonderful to work with, very friendly and quick shipping"
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5/5
2019-07-18
excellent product
"excellent product, great price and fast shipping"
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5/5
2019-07-07
works great
"Works great and received it sooner than expected!!"
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5/5
2019-05-16
Projector works great and was shipped quickly and well packaged. A+!!!
"The projector works great and was shipped quickly! VERY satisfied how well it was packaged!! A+
Will contact again in the near future!!"
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5/5
2019-03-26
Excellent
"Ordering process was excellent, a pleasure to work this company."
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5/5
Updated on: 2019-03-25
Friendly and Super Helpful Customer Service
"OfficeWonderland is fantastic! I had a rush order for an Epson projector and Mike came to the rescue. The model I was looking for was no longer inventory but Mike quickly offered another model and explained how it was even better. He then submitted my order right away and made sure that it was shipped that afternoon so I could have it in my hands the next day. I was blown away since I'm located on the other side of the States (delivered from Florida to California). Thank you Mike and OfficeWonderland for the exceptional service and for putting your customers first! Would recommend OfficeWonderland a thousand times over."
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5/5
2019-03-20
Great Customer Service
"Ordered a discontinued model and was called to upgrade to the newest model at a fair price"
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