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5/5
2006-04-02
"I was initially worried about ordering an expensive TV online but the price savings were just too attractive to pass up. I chose OneCall based upon their competitive pricing and excellent customer ratings. The TV arrived via federal express within 48 hours and I couldn't be happier. The price I paid was one of the lowest available, no one tried to sell me additional products, and the item arrived in perfect condition one day before it was expected. I reccommend this company with no reservations."
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5/5
2006-04-02
"fantastic service...ordered saturday night, shipped 3 day air on monday, delivered wednesday."
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Variety of brands and products offered
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5/5
2006-03-31
"Excellent experience when buying a Nikon D200, which is always backordered with most suppliers. In addition, a promotion gave me the camera below usual street price.
I called them to find out what delivery would be and was told that probably they would get the camera "next week." Sure enough, next week I got a call saying that the cameras were in, and mine was delivered in three days accoss the country.
The camera works as it should so I can't judge their customer support, but paperwork that came with the camera sounds like they would be very responsive."
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5/5
2006-03-30
"Ordered a Canon 20D It arrived before expected . Sales oerson was very nice Will order from OneCall AGAIN Tom"
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5/5
2006-03-29
"OneCall provided excellent service and price in all respects."
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Ability to determine if a product was in-stock real time
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5/5
2006-03-24
"ONECALL is great to do bussiness with, great price on sony tv and delivery was on time. Kept up the good work. Thanks"
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Is consumer focused
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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of ordering online
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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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5/5
2006-03-21
"Ordered Nikon D50 camera, got immediate confirmation and shipping update the same day. Camera delivered on estimated date and everything looks good. Very easy purchasing experience and did not receive any calls trying to sell additional equipment. Only negative is that the FedEx tracking system never updated the shipment after the initial notification. Would definitely purchase from Onecall again."
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5/5
2006-03-17
"Professional Photographer. After being fed up with another FujiFinepixs2pro and S3pro breaking, I decided to go Canon. I called onecall and the salesperson was knowledgable and friendly. I was floored to have my new camera w/lens, flash and compact card by 9:30 the next morning for a SMALL FEE. When you shoot at the rate that I do, which is 2000 pics a wedding you cannot have cameras breaking all of the time. I am still so thrilled at how efficent one call was. They did not rush me and treated me like my purchase was just as important as the next. When you are spending 2K plus you do not want to be rushed. I will eventualy sell off all my nikon /Fuji's and purchase all my Canons with Onecall."
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5/5
2006-03-16
"Good experience with them. I ordered a Sony FX1 camcorder yesterday at noon, and by 9 am today I have it - East Coast. Their ovenight shipping charges were very good and the customer service dude that took my order was also courteous. They will match prices with reputable stores.
I highly recommend them and will definately do business with them again.
Forget all those nasty scammers like usphotonation, uscamera and the like. You will just loose your had earned cash."
Detailed Ratings
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5/5
2006-03-16
"I recently purchased a Samsung HL-R6768W HDTV from onecall.com. Onecall was competitive on price and shipping cost with other on-line retailers and was >$1500 lower than the best price from any retail store. I received the product on-time and in perfect condition. Onecall made no attempts to sell me additional items. All I had to do was call and confirm the order at which time I was given instructions on what to do when shipment arrived. A tracking number was e-mailed to me which allowed me to easily track the ABF Freight delivery. Shipment departed from a warehouse in West Virginia and arrived at my home in Texas in 1 week. Customer service rep. and shipping personnel were courteous and professional. TV works great! This was my first purchase at oncall.com and I would definitely buy from them again. Overall a great online shopping experience!!!"
Detailed Ratings
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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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5/5
2006-03-12
"Excellent transaction & fast delivery. I would recommend One Call. No bait & switch or trying to sell me what I do not want.
I received everything I expected. Sales rep was very helpful, product knowledgeable & polite."
Detailed Ratings
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Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
5/5
2006-03-10
"It is great experience to buy stuff from them. Its shipping and handling is fast. And the agent is professional."
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5/5
2006-03-09
"I ordered a Canon digital camera from One Call based upon the experience I had with a previous order, and based upon the reviews I read from other purchasers. Although there were other online sellers who advertised a slightly lower price, the percentage of satisfied customers was significantly less. The order was shipped on time, and was in perfect shape when I received it. After placing the order, I realized there was a problem with my previous credit card number; I phoned customer support and was assisted in time to insure order shipment that day. I would highly recommend One Call to anyone interested in purchasing online."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
5/5
2006-03-09
"Excellent Seller! Answered emails promptly. Recieved item right on schedule! Would do buisness with this seller again without reservations!"
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5/5
2006-03-08
"I was linked to OneCall via Amazon.com. The sales rep. was knowledgeable and friendly. My Nikon D200 digital SLR camera was delivered as scheduled. The item was well packaged with labeling that instructed FedEx not to allow my package to be re-routed or delivered to an address other than the address provided by me at the time of my order. Thanks for the extra security procedure and for an excellent internet purchasing experience. (A+)"
Detailed Ratings
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Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
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Retailer Information
Contact:
6a-8p PST Mon - Fri, 7a-6p PST Sat & Sun
1.800.788.9765
onecall@onecall.com
OneCall.com
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OneCall.com is ranked #72 in home & garden
OneCall.com is ranked #4 in kitchen & dining
