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"Shipment was apparently delivered to the wrong address and Fed Ex was stupendously unhelpful in attempting to locate. One Beat was able to make the situation right and sent out a replacement shipment for us. The only area of improvement would be in the follow up. I had to continuously email to check on the status of the remedy. It would have been great if the CSR responded more efficiently. Overall, I'm, extrememly happy and will certainly continue to use One Beat Medical."
"Meredith was so great to work with. She was able to answer all of my questions & responded quickly to email & voice messages. I highly recommend One Beat Medical."
"Angel Otero was our instructor! Straight to the point but at the same time very thorough! His 30/2/5 makes you remember and apply as needed.. CAB also. We know we had a great instructor when we still talk about the course and remember the main concepts."
lisetteonebeatmedical from One Beat Medical has responded
Posted Dec-07-2023
Hello and thank you for your feedback. We're so glad you enjoyed the class. The certifications were sent twice to the individual emails provided on the day of the course. Kindly have the participants check their spam folders for emails from the American Red Cross. Please reach out to our National Training Manager, Vanessa DeMoya, directly at 954-321-5305 extension 1009 if you have additional questions or concerns. Thanks for being a valued customer and have a wonderful day!
"We order AED batteries and pads quite often from them and they always get our orders out quickly. They have been great to work with over the past 3-4 years."
Operations Manager - Massachusetts State Soccer Association
"OneBeat offers great service, pricing, and a very good product. The ordering process is easy and delivery is fast.
We have been so impressed with the level of service from our One Beat representative, Basil.
Mass Soccer purchased 2 units for our state association but have assisted our teams in putting another 14 units on our soccer sidelines in the last year. In fact, one of the units purchased by a team was used to save a life on September 17th and the story was featured on CBS news.
https://www.mass-soccer.org/news_article/show/1286000
Having an AED accessible in the first minute of a heart attack greatly increases the chances of a positive outcome. This is the second occasion that a One Beat AED was used on the pitch and saved a player's life. We can't stress enough how important it is to have this lifesaving technology available and how helpful One Beat is in supplying a quality product and backing it with excellent service."
"I've been purchasing equipment from One Beat for the past 3 years, and their pricing is the best. Working with One Beat is completely hassle free and the devices will not disappoint. Basil is fantastic and very helpful. I highly recommend using One Beat."
We are a tight-knit group of experts in medical equipment. We work together to help our customers get the right equipment and training to save more lives everyday.
lisetteonebeatmedical from One Beat Medical has responded
Posted Dec-07-2023