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4.15 / 5 (3,241 reviews) average score over the past This merchant had 75.32% positive reviews over the last Six Months
Six Months
Positive: 2441
Neutral: 310
Negative: 490
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- Website Experience
5/5
2025-03-16
Easy to order
"I found the best value with opticontacts.com especially with using the promo code offered for the first order."
2/5
2025-03-16
Difficult
"The web site is hard to use. I was very fustrated with it."
3/5
2025-03-16
So far so good I think
"Great pricing, quick and easy ordering. Feeling a bit sketch so I’ll update after I get them!"
1/5
2025-03-16
"Tampering with online promotions.
Misleading advertising."
Kits-AlexM from OptiContacts.com has responded
Posted Mar-17-2025We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.
3/5
2025-03-16
Seeing more clearly
"Good sale on contacts, but not fond of the "processing fee" change in how pricing is posted. Website listed same contacts for 2 different prices. When I changed my selection to the less expensive listing, the "processing fees" went up to create the same final purchase price. Why do less expensive contacts cost more to process????"
5/5
2025-03-16
Happy cus
"Pricing was reasonable. I am happy I was given a good discount. Thank you."
5/5
2025-03-16
Easy to purchase and great price
"Easy to search, load my rx, find my contacts and purchase. The way it should be. See you again next year!"
2/5
2025-03-15
"Too confusing. App asked for payment before shipping and taxes. I clicked Apple Pay for 2 different amounts! Hopefully, I’ll only be charged once.. AG"
Kits-AlexM from OptiContacts.com has responded
Posted Mar-17-2025We understand how this situation could be confusing, and we apologize for the frustration. After reviewing our system, it shows only one transaction for your order. It looks like the payment went through successfully with Apple Pay for the correct amount. Thank you for your patience, and we appreciate your understanding!
4/5
2025-03-15
Code confusion
"Unsure what code to enter to get the best deal. Eventually, worked with original entry."
5/5
2025-03-15
good service
"I had to return the contacts because my prescription changed and it was easy"
3/5
2025-03-15
Bate and Switch
"I get a text on my phone saying contacts will be 78.00 and end up at 112. That coupon doesn't work your not new. Of course, I'm not that is why I'm getting texts from you. Just state the actual price."
Kits-AlexM from OptiContacts.com has responded
Posted Mar-17-2025We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.
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Retailer Information
Contact:
10:00AM - 6:00PM EST
1-888-OPTIC-01
1-888-678-4201
service@opticontacts.com
OptiContacts.com
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This company is currently soliciting reviews
Category Rank
OptiContacts.com is ranked #1 in health
OptiContacts.com is ranked #1 in vision care
Kits-AlexM from OptiContacts.com has responded
Posted Mar-17-2025