Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Good price I’ve been using opticians for a little over a year now. Best price anywhere. Only downfall is it says it would pair with my VSP account but it does not, I’ll just have to get reimbursed"
"The processing fee was a deceptive practice. Additionally, if you are going to add such a high processing fee, then you should honor the free shipping that is prominently advertised on your website."
"I tried to order for myself and my daughter but the website is one of the most user unfriendly I've ever used so barely got hers ordered and I gave up on mine. Business lost."
Sorry for the frustration! Multiple boxes can be added to the shopping cart, and the patient name can be edited at checkout. We appreciate your feedback and are here to help if you need any assistance!
"You should give the reoccurring customers the best coupons because we always come back - not just the new customers. And the processing fee should always be the same - you just adjust it when you give a discount so it ends up to really a little itty bitty discount."
We appreciate your loyalty and feedback! We do offer reorder discounts for returning customers, and we’ll reach out shortly to assist you. Thanks for being a valued customer!
Kits-AlexM from OptiContacts.com has responded
Posted Mar-25-2025