Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"First time buyer at pcsupplysource. What a pleasant surprise. Decided to buy a PC case here because the product price plus shipping was better than in the famous NewEgg. Called support to clarify some technical details and talked to a very polite and knowledgable representative. Merchandise was delivered next day although I chose the basic shipping option! It is amasing even though a live in the same metropolitan area.
The product met my expectations. Will buy here again."
"This company is A OK in my book will buy from them again.Received product it is use at this time as I said before Iwill buy from them again when the occasion comes along chac124"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
"I got a very good price on the LVW5005 and the initial delivery was fast. However, the unit had a problem (the buttons on the unit itself did not work) and I had to return the unit. It took them 2 and on-half weeks (after they received the unit) to plug it into an outlet, push a button, and determine that the unit did not work. Also I'm not sure why it is my responsibility to pay for return shipment.
The second LVW5005 I received (three weeks later) is working well."
"I ordered a Powercolor 9800se 128mb, 256-bit card from them, recieved a 128-bit card, not what was advertised, or shown on the website the day I recieved it, and not what I wanted. I was told I would probably have to pay to ship it back, even though they are at fault.submitted RMA request, no answer as of yet. will follow up.
Update: I sent back the package, they recived it on 2/7/05, it is now 2/14/05 and I have heard NOTHING from them, my money has not been refunded still. Weeks have gone by, and still no cutomer service. I am being charged interest for their non-existent customer service. Customer service means before, during, and AFTER a sale. *WARNING* buyer beware."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
"So far this is a great company. I ordered an ethernet adapter for my thinkpad. The price was good including the shipping. I received my item in lighting fast time and item was exactly as described. It was packaged well and delivered in excellent condition. I would definately buy from this company again. A++++"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
"Prompt shippment, great deal. Thanks. My mouse was buried in the printer box, and it took me a bit to find it. The email help was quick and accurate."