Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
Six Months
Positive: 0
Neutral: 0
Negative: 0
Write a Review
Customer Reviews | Filter Reviews
5/5
2003-04-12
"Got everything I wanted and in a timely matter. Only took 4 days....Not fast but, not slow. They have awesome prices. One thing I found over there cost $16.99 on other sites and I got it for $8.99."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
5/5
2003-03-25
"I ordered a case from Pham and the shipping was just 6.00!!! The shipping was prompt and the prices great."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
5/5
2003-03-20
"Ordered a very hard to find Xaser III V2000A case. Pham had it & shipped it to me for a super price! Thank You Tony! will definately be doing more business. :-)"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
5/5
2003-03-18
"I guess they won't let me do two reviews...
I just ordered three heatsinks and some thermal epoxy and picked it up from PhamComputer since it's right down the street. Very prompt (15mins) excellent service... Highly recommended.
----------------------------
I ordered a side-panel for my CoolerMaster ATC-210 from Pham Computer since I couldn't find it anywhere else.
The item came well packed in it's original CoolerMaster box. Pham computer was very fast, easy to use, and I had 0 problems whatsoever."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
5/5
2003-03-13
"I totally AGREE with everyone else. This is a great business with excellent products and prices. Recently I ordered two spare Cooler Master drive covers and some EL tape. I also requested in the comments section of my order to be notified when the Thermaltake ducting mods came in. I too received a personal e-mail from Tony Ou informing me they had just arrived and how many did I want. I kid you not, the box arrived the next day! We are located at least one state away and I didn't pay for express. Tony must have hopped in his car, drove to my house, dropped it off and headed back home. : ) (Credit to the USPS too)
Great job guys, keep up the good work!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
5/5
2003-03-06
"I found some great items on sale at this site, i was searching for blank case badges( wanted to make my own), and this site came up as a link. I figured i would get my badges etc, but wait. Excellent deals on other items, quality merchandise. i BOUGHT ABOUT 125$ worth of items, including a new enermax power supply,which was on sale and cheaper than anyone, ( yes newegg & others), just my luck, later that evening i get a call stating they are out of stock on that item, but it wasnt customer support, It was the Owner** Mr. OU, he apologized and his solution was ,, he gave me a upgrade to the next model which was the whisper 430 watt, at no charge.. Now thats the way u get repeat customers!!! Pham Computers will always be on my shopping list, Good prices will only get u so far, its customer service that will
put u at the top.. Great Site Mr. OU ******"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
5/5
2003-02-19
"I ordered 2 Cooler Master HSF's on-line on the the 10th (Mon) Feb and I received the order on Thursday (13th) of that week via US mail. Great service, efficient with email tracking.
The articles were packed exceptionally well.
You can't go wrong with this vendor IMHO."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
5/5
2003-02-18
"I have ordered several times from Pham Computer and always received prompt courteous service.
Just placed an order today at 11:54 AM PST, received an pre-confirmation email seconds later. Got the confirmation and tracking number at 3:03 PM PST. Just took them slightly over three hours to process and ship!! They have always shipped very promptly but this must have been a new record for online ordering!
And they will even reply to your emails.
I feel very comfortable in recommending PHAM Computer to my friends.
Don't hesitate to order, fast service, low prices and excellent communications! Online shopping as it was meant to be."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
5/5
2003-01-20
"Ordered a CoolerMaster ATC-111 with side window and a few other things. Shipping was prompt and VERY cheap. I received numerous personal and generated emails with order status info. Overall great experience."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
5/5
2002-12-30
"Very simple ordering. I ordered two CoolerMaster aluminum drive bay covers sent via USPS priority mail. Product was received on time and in perfect condition."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
5/5
2002-12-19
"I ordered an Enermax computer case. Exact product ordered was received promptly, and in apparent perfect condition. Haven't finished installing it yet as my motherboard won't be available for another three weeks. Email correspondance was promptly replied to. This company is an outstanding organization with an excellent reputation, which they just proved to me again. On a final note, they charged me $6.00 for priority shipping. When the package arrived via US mail it had a $38.00 post mark on it! I cannot imagine why they would ship it US mail and pay $38.00 unless their normal carrier had problems or something. I can only surmise that they wanted to make sure I got my purchase in a prompt manner even if it cost them extra. They can surely count on me continuing to be a customer with that level of commitment. You don't often find this type of service anymore!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall customer service
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
5/5
2002-08-21
"PHAM is great, Tony is very helpful even when your credit card can't be processed due to an address change. Excellent customer service, cheap, quality products, great shipping. This was my 6th order from PHAM Computer. Highly suggested."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
5/5
2002-08-09
"Contact with Tony was prompt and polite. Living in Hawaii, shipping gets tricky sometimes, but he managed to sort things out and even managed to get me a power supply shipped for $6.00!!!! - the cheapest shipping I have ever paid! The hardware specials have GREAT deals and the service is superb. Wouldn't think twice about ordering from him again.
-SATISFIED CUSTOMER"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
5/5
2002-08-07
"I had ordered twice from Pham Computers. July 23 and on the 30th. Both orders where processed quickly, shipped out on Wednesday, and I received both orders on Friday. For the first order, the shipping charge came out to $9.00 but I was still charged the $6.00 flat shipping rate which surprised me!
This is a great site to order those hard to find CPU coolers, case fans, and other parts. Check it out."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
5/5
2002-07-23
"Excellentissimo service and delivery!
Bought from Florida on Friday at noon, received Monday morning, and they are in Califonia.
Tony - great job!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
16 - 30 of 34 reviews
Read our Trust Guidelines
To learn more about reviews and trust on ResellerRatings.com, visit our trust page.
Help Report Fake Reviews
Notice something strange about a store's reviews? Let us know, or report the review directly.
Are you this business?
Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More
Retailer Information
Contact:
24 hours online ordering e-mail support every weekend
tonyou@phamcomputer.com
PHAM Computer
visit the website
Share PHAM Computer's Store Rating
