Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Diane was very helpful with my purchase and checking out. Diane has a contagious smile and happy attitude at work. Diane is a great asset to your company!"
Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon!
"The employees here are always RUDE and super SLOW. Wait times are ridiculous and I was told by the manager to go to the Clinique counter to checkout and when I got there she was rude and said well I can't check you out if there isn't a line. Um, there was AND I was told to go there by an employee! I then had to get back in line and wait AGAIN since she wouldn't help. She had NO customers! I don't come here often and I definitely won't be returning."
Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437.
"I loved that they put the home stuff up in the front as soon as you walked in they made more room you could see what they had most time I just walk by pass with a glance to see what they had but today I walked through it all I was amazed at some of the home products they sale that was a great idea to ever thought of doing it that way"
Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon!
Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730.
StageAM from Peebles, Bardstown, KY has responded
Posted Mar-21-2019