ResellerRatings
preloader
Pools'n More Factory Outlet
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time

Pools'n More Factory Outlet

Sports
1 reviews
1.25 / 5

How we calculate this Score

Compare Seller
-- / 5 (0 reviews) average score over the past
5
0.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 0
Neutral: 0
Negative: 0
This merchant has not had any reviews over the last Six Months

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
preloader

Verified

2/5
2004-07-01
"Took 2 weeks to get a tracking number for an item that was ordered from their website although they charged my credit card right away. Info is incorrect on website, can't order with an electronic check, need a credit card and can't order 2nd day air ($20 option), both of these options show up when ordering. Thru numerous phone calls finally got the tracking number, it was always "wait till tomorrow we'll have it", but they didn't. Terribly unprofessional - never put me on hold - always listened to what they were saying in the background - at one point "Darnell" was bad mouthing a customer to another worker while I waited."

Detailed Ratings

Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
Helpful
Cool
Delete Review
Share