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5/5
2009-01-16
"I placed my order on Monday,Dec 29, thinking that even though it was between Christmas and New Years it was still a normal business day. I had a shoot coming up in 2 weeks and figured that was plenty of time to get the tape, but just for insurance I wrote a note for them to please notify me if there would be any delay. On tuesday I got a call from George to say that their next UPS pickup would not be until Monday, Jan 6th and asking me when I needed the tapes. After I told him the situation he said he'd upgrade my shipping to get it here. He did and the tapes got here on Wednesday, Jan 8. I don't think you can ask for much better than that. I have told several people about this example of excellent service. And. . . They had the best price around by about 20%. Pro-Tape will definately be my first choice for future tape purchase!"
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5/5
2008-12-30
"Excellent service with immediate receipt of merchandise. Slight error with the order but Pro Tape contacted me and corrected it immediately.
Would readily recommend this seller."
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5/5
2008-12-24
"A model online reseller. Great prices and selection. Prompt delivery. Great customer service on my order change, too. I have placed two orders with Pro-Tape and will be purchasing all my DVC tapes from Pro-Tape in the future. Thanks!"
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5/5
2008-11-21
"The tapes arrived in a timely manner. These were package very well. The price was the best that I could find anywhere, even better than on eBay.
I would highly recommend Professional Tape & Communication Supply to anyone. Well be ordering from them again.
M.B. Liby
Florida"
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4/5
2008-11-13
"I ordered this stuff in good faith, but when I tried to find out what the status of my order was immediately after placing it, I found that it was not going to be shipped until 1-2 weeks after the date of my order. I have not yet received anything or any word about my order, and it has been nearly 5 weeks so far.
Much later: I heard from the supplier by telephone that the delay was inadvertent, they gave me a new shipping date, and offered to make
amends because the original order was (as I reported) delayed, and the specific items were not as described originally. The amends (mainly substitution of another brand with the right specs) were satisfactory, the items were delivered on time as promised, leaving me satisfied at last. I only wish they'd called me to explain all this!"
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5/5
2008-10-13
"I never ordered from Pro-Tape before but decided their prices were too good to pass up. I'm glad I did, the order came quick and was easy to place. I will be ordering from them again."
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5/5
2008-10-09
"Panasonic Pro Mini DV tapes. Terrific price, quick shipping, would biz again."
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4/5
2008-10-09
"Purchase interface is a little clunky. For example, I was interested in a mini-DV rewinder, but couldn't figure out how to purchase one online, and the website didn't tell me if it was out or something. Might be part of the "hand-off" from the ProTape site to the yahoo store."
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5/5
2008-09-30
"Great prices and great customer service. Slow shipping due to a computer problem they had but who hasn't had some type of computer problem at one point. I would easily recommend this store and will shop again and again."
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5/5
2008-09-23
"This was my second order with pro-tape and it went very smoothly and someone even called me to make sure that it wasn't a fraudulent order which I appreciate. Their prices are great, service excellent and I received the product on time!!!"
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5/5
2008-09-23
"Excellent! I would not hesitate to purchase from Pro Tape again. They had the product I wanted (which is only available at Sony retail in Canada) at 1/3 the price I'd have to pay in Canada. Shipping and UPS to Canada went without incident and the product was exactly as described and without substitutions."
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5/5
2008-09-17
"Having been my first experience with Pro-Tape, I think I've found my reliable supplier for years to come. Normally, I'm in the habit of going into any retail store and buying a couple of tapes to get the current job done. Following a link from Google, I found myself at the Pro-Tape site and couldn't be happier. For a 10-pack of my usual Sony DVC tapes, I'm saving $15 over what Best Buy charges for a 6-pack.
I'm incredibly satisfied with my experience and will be shopping nowhere else for my tape supplies."
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5/5
2008-09-04
"Got my tapes in a timely manner, perfect condition and excellent prices. Thanks guys!"
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5/5
2008-08-18
"Quick professional service. A minor supply issue was easily and instantly solved. Good communication. Quite simply there is not one negative thing to report, regarding my order from this merchant. Oh, if only it could be this good with every purchase everywhere."
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5/5
2008-08-08
"I have just started recently purchasing tapes & tape sleeves for work related purposes. I found that protapes has exactly what I'm looking for such as the price and the quantity of tapes you can purchase at once. I also liked the option of ordering the tape sleeves with them. It makes it convenient when everything is in one spot. I was shocked when I realized there were different colors to choose from also. It's a great company to order from and I've had high satisfaction for the last two times I've ordered from them and I will continue to do so in the future. Thank you!"
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16 - 30 of 51 reviews
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Retailer Information
Contact:
9 AM - 6 PM CT M-F
512-443-3911
customer.service@pro-tape.com
Professional Tape & Communication Supply / Pro-Tape / Mr. Tapeguy
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