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5 / 5 (42 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months 
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Six Months
Positive: 42
Neutral: 0
Negative: 0
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5/5
2015-04-15
"Very professional team. Helped me get my dream computer. Delivery was on time and with excellent instructions and packing. No fuss, worked as described right out of the box."
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5/5
2015-04-12
"These folks will configure a computer to your needs and wants that fits your budget. They will tell when NOT to spend more if it won't give you the bang for the buck.
Their support is awesome - quick and accurate.
Don't buy anywhere else!"
5/5
2015-04-12
"Received excellent follow up and follow through from Richard Falk."
5/5
2015-04-06
"My laptop motherboard failed. Puget Custom Computers diagnosed the old computer and transferred the files to the new computer at no charge. They are very helpful people."
5/5
2015-04-06
"Very fast delivery. Was great to be able to see the updates on the build process as the order was being completed. Would definitely purchase again from Puget and recommend them to friends / colleagues."
5/5
2015-04-06
"All my dealings with the individuals at Puget were outstanding. I would recommend them and use them again. Shipping was prompt, quality was excellent, and service was beyond my expectations."
5/5
2015-04-02
"I have had my computer system now for over six months. The machine has worked without a flaw.
I waited until now to send my review as I wanted to make certain the system endured with time.
Puget has been top notch from sales with Daniel and Brett to my six month complimentary support check-up with Micah. I have not required a service call to the company since I purchased the machine. On several occasions they have called me or sent me an email to make certain my computer was working properly.
I use my computer primarily for photography and have Photoshop 6 installed. I use a Nikon D800 (36 megapixel) camera. I shoot raw files. I often shoot panoramas with 5-6 images taken for merging. I also frequently shoot HDR images and need to combine 3 to 5 raw files with different exposure settings into a single image. These very large files can be rapidly combined into a single image with this desktop computer.
I f you are looking for one of the best desktop computers available, then choose Puget Systems to help you make your selection. Although there may be less expensive computer systems available, few can match the quality of the product I purchased for what I thought was a fair price."
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5/5
2015-04-02
"Over the years I've purchased more than 2500 PC's for my businesses and a few for my personal use.
I've used many suppliers and so far I like Puget the best. I can get what I want the way I want it, and it works. Every part they offer is tested and known. Every PC I've bought works the way they said it would for performance, noise and function.
The other thing I like is the support. I never have a problem talking to someone who actually works at the company and knows the machines they build. I can't say they've solved every problem I've had, but they tried and they were there. Call a few of the other PC vendors if you truly want to understand my service comment.
All this stuff counts. And it's getting harder to find."
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5/5
2015-03-30
"We are very satisfied with our new laptop from Puget System. The service there is GREAT. I look forward to talking to them when I need help with my desk top or laptop. The people there are the best you will find anywhere period."
5/5
2015-03-30
"Puget customer service was always immediate and thorough. They were very professional and a pleasure to work with."
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5/5
2015-03-27
"These guys have a knowledge base and relationship with computer component manufacturers, an information system, and a production process that makes buying a custom computer a real pleasure.
Make sure you have one of their people walk you through their configuration tool - the best part is going back through it and drilling down through all of theirs and manufacturers information about each component."
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5/5
2015-03-27
"Wow! When I first placed my order I was contacted by William George and he helped me figure out an optimal PC for my needs. I do a lot of gaming and I was ready to upgrade. The order I placed I got to watch from start to finish, and I felt better about it with each passing step (good bye any buyer's remorse!) From the stress tests to the thorough reports given I felt safe with the job being done. When the thing arrived it was as if I had somebody from Puget in the room with me, the manual provided easy to use and the system set up ready to go! I am extremely pleased and I can say this is my choice route going forward for any new PCs I would ever want."
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5/5
2015-03-27
"I initially planned to build my own PC, but I ran across Puget Systems' name several times during my research. After researching Puget further, I put together a build on their website in order to evaluate prices. I received an email from Jeff in customer service soon after I completed the build on their site. I exchanged a large number of emails with Jeff during my decision making process and he was always immensely helpful, knowledgeable, and patient with my many questions. He recommended some tweaks to a build I put together on their website in order to help me maximize the PC's capability while keeping within my original budget. After all was said and done, I decided to go with Puget because of the significant value they provide. They aren't just building a PC, which I'm sure I could have done. They ensure that nothing but quality components are used and they thoroughly test your PC to make sure you have nothing but a great system. I liked the fact that I could track the progress of my build on their site.
Whatever the difference in cost between what I would have spent had I built the PC on my own and my Puget Systems PC was well worth it to me. I feel confident that my PC was expertly built and tested. And the fact that Puget stands behind their products and service with lifetime technical support and labor means a lot to me. Personally, there's a lot of value to me in having a company I can contact with any question and that I will receive prompt service. I've already recommended Puget to family members because of my confidence and faith in their quality and service."
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4/5
2015-03-27
"This is an edited review based on my further experiences with Puget Systems. After I received my Puget computer, someone called to check that everything was o.k. but I was out and they had to leave a message. This would have been a great service touch but it would been better for me if I had never gotten this call in the first place because I was unable to get back in touch with this person with multiple phone calls. After I finally talked to someone in the service department, they were very helpful at that point so I am convinced this was an anomaly and has probably already been fixed. The service manager even called to tell me what had happened and apologize!
Puget Systems computers are higher priced than perhaps you can find for some comparable mainstream systems, but offer good value if you care about quality of work, customer service, and the excellent degree of customization that you can get with their systems. I will also say that their systems are the quietest I have come across and the build quality is outstanding.
Having built my own system (but not having time right now to build another), I am a really picky customer, so I had some relatively minor issues. The biggest is the case they offered as a default case has no dust protection, which I did not realize when I ordered my system. I understand they probably build a lot of their systems for gamers who need all the cooling they can get when they overclock and otherwise push their systems to the limits. If extreme operating conditions are not on your agenda and cooling is not so critical, you might want to ask them about getting a non-default case with screen/foam for dust protection. I wish I had.
Another minor issue was with the USB ports. I use a lot of USB ports so was disappointed when the system came with four side-by-side ports so close together that some of my memory sticks wouldn't fit in adjacent ports, so that only two of the ports might be able to be used at any one time. The good news is after I finally got to talk to someone from Puget support (again, an anomaly), they sent out a another USB board free of charge! But, if USB ports are important to you, this is something you might want to keep in mind so that your system arrives good-to- go.
Overall, Puget Systems builds great computers and I would recommend their computers to others."
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5/5
2015-03-21
"I could not be happier with my system from Puget. And with their outstanding customer service. The best in my opinion. They emailed me more than once. Asking if i was happy with my system, and have any questions. And even helped me with questions that were not directly related to my system. I also have no doubt. If in the very unlikely event i would need them for any problems. They would go above and beyond. I highly recommend Puget Computers."
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1066 - 1080 of 2730 reviews
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About Puget Systems
Puget Systems blends the roles of system integrator, consultant, and workflow expert to provide our customers with tailor-made workstations and servers built to handle demanding workloads. Our process starts with a focus on client needs, rather than what we have on the shelf. In fact, there are no pre-built systems on the shelf! Instead, we are a trusted partner who will listen to each unique situation and customize solutions to customer pain points. Those include desktop, rackmount, and mobile workstations as well as servers and storage systems with a wide range of available hardware components. We operate across a wide range of industries, with particular specialties in Media and Entertainment, AI and Machine Learning, and Engineering. No matter what your workflow is, though, we can help!
Retailer Information
Contact:
Weekdays, 7am - 5pm PST
425-458-0273
support@pugetsystems.com
Puget Systems
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Puget Systems is ranked #63 in computers & electronics
Puget Systems is ranked #19 in computer hardware
