ResellerRatings
preloader
Puget Systems
Puget Systems Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
5 / 5 (47 reviews) average score over the past
5
100.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 47
Neutral: 0
Negative: 0
This merchant had 100% positive reviews over the last Six Months
online_order
Online Ordering
secure_order
Secure Order Processing
order_tracker
Online Order Tracker
customer_support
Customer Support Help
rma
RMA
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
preloader

Verified

5/5
2015-01-11
"A good laptop, excellent technical support."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2015-01-11
"Service was quick. People easy to work, responsive and accommodating. Excellent products with extensive testing before shipping."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2015-01-10
"Quality and assembled in USA."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2015-01-09
"I had a great experience with Puget Systems. It was good to be able to track every stage from assembly to delivery. The team was very helpful in clarifying all questions during the assembly and was even able to support last minute changes post the order. I will definitely be back for future orders."
Helpful
Cool
Delete Review
Share

5/5
2015-01-09
"They're the "Apple" in their category!! Simply the very best!!"
Helpful
Cool
Delete Review
Share

5/5
2015-01-08
"Puget Systems was literally the perfect experience. I can't recommend them highly enough!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2015-01-06
"Purchase a custom Traverse used mainly for statistical and academic work. The entire experience from reviewing the setup of the system to meet my needs, to purchase, construction, shipping, and receipt of the system was superb. It was timely, which was amazing, given that it was just before Christmas. I have since successfully migrated my old computer to this, and things are working well now. The computer works like a gem for the past week, and I don't see any potential problems. The owner in fact contacted me to check if I received the computer and if it was working well, and reaffirmed that I can always contact them should there be issues in the future. The service of this company is simply brilliant, and I'm already thinking about their desktop!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2015-01-06
"The simple answer is I am pleased with the service, and the system I ordered. There QA is top notch, and worth the price premium on their systems. Because of their QA they stopped me from getting a power brick that can't power the new 980m video card without glitches. They ordered a higher performance/better quality power brick and retested the whole system. Before shipping it to me."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2015-01-05
"Terrific customer service, great packaging and prompt delivery."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2015-01-05
"Came on time, everything worked, setup properly, downloaded software - makes no noise, monitor makes more noise than computer! Well packed, wireless mouse and keyboard work, installed all software and no issues at all for a month. Very satisfied. To note, we have returned 3 computers over the past 5 years because they were "too noisy". Boots up in < 30 seconds recommend SSD."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2015-01-05
"Very happy with Puget - they do a great job and follow-up for years after purchase. Our business has many machines from puget and will likely buy more."
Helpful
Cool
Delete Review
Share

5/5
2015-01-03
"The website is easy to navigate. The staff are knowledgeable and courteous. They follow up with customers every step along the way. They are quick to responds to e-mails. Overall professional and service driven."
Helpful
Cool
Delete Review
Share

5/5
2015-01-02
"These guys are awesome. They helped me pick the right computer and stayed in touch every step of the way."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2015-01-02
"When buying a custom computer you should try to identify how much value you put in the company's support, reliability and reputation. Puget Systems offered me exactly the kind of computer I wanted, and while it might have been a bit more expensive than other custom computer makers I feel that difference is worth it - I feel at ease knowing they are available if I have any questions or issues, their reputation is stellar and are local to boot. They even sent me a binder with all the details regarding the building process and testing done to my specific machine. Build is tight and well done. Expect to rarely, if ever, have to contact them, which is a sign of a good quality control and overall company standards. Hopefully I won't have to eat my words, but so far it has been a painless, satisfying purchase."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2015-01-02
"As always, quick, professional service & support."
Helpful
Cool
Delete Review
Share

1126 - 1140 of 2729 reviews
cell_image

Read our Trust Guidelines

To learn more about reviews and trust on ResellerRatings.com, visit our trust page.

cell_image

Help Report Fake Reviews

Notice something strange about a store's reviews? Let us know, or report the review directly.

About Puget Systems

Puget Systems blends the roles of system integrator, consultant, and workflow expert to provide our customers with tailor-made workstations and servers built to handle demanding workloads. Our process starts with a focus on client needs, rather than what we have on the shelf. In fact, there are no pre-built systems on the shelf! Instead, we are a trusted partner who will listen to each unique situation and customize solutions to customer pain points. Those include desktop, rackmount, and mobile workstations as well as servers and storage systems with a wide range of available hardware components. We operate across a wide range of industries, with particular specialties in Media and Entertainment, AI and Machine Learning, and Engineering. No matter what your workflow is, though, we can help!

Retailer Information

Contact:
Weekdays, 7am - 5pm PST
425-458-0273
support@pugetsystems.com

Puget Systems

visit the website

Share Puget Systems's Store Rating

0%

Reply Back Rate

This retailer does not reply back to reviews.

Collection Status

This company is currently soliciting reviews

Active Rep

preloader

Category Rank

Puget Systems is ranked #61 in computers & electronics

Puget Systems is ranked #20 in computer hardware