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Pumpproducts.com
Pumpproducts.com Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.69 / 5 (52 reviews) average score over the past
5
80.8 %
4
11.5 %
3
5.8 %
2
0.0 %
1
1.9 %
Positive: 48
Neutral: 3
Negative: 1
This merchant had 92.31% positive reviews over the last Six Months
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5/5
2015-04-15
"my product never was delivered so i do not recomend this site"
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5/5
2015-04-13
"Pump Products did everything they promised. Very happy with their service."
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5/5
2015-04-10
"all of my online purchesses should be so smooth and precise."
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5/5
2015-04-06
"Notification given when product was backordered, but it quickly came in and was delivered just a day or so later then expected. Received tracking info so I could tell when it was sent out and when it would arrived. Packed well and worked as advertised."
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5/5
2015-04-06
"very satisfied with order and shipping"

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5/5
2015-04-03
"Great product. Installed it under a pedicure platform to pump drain water from a sink to a nearby, but higher, drain in the wall. Pump is made for vertical placement, but i set it on its side on a foam pad to reduce vibration. The pump cycles on and off more than it would, because of its horizontal position. But once the drain is fully open, it pumps until the water is gone."
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5/5
2015-03-27
"Very prompt service. I will order from Pump Products again in the future."
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5/5
2015-03-18
"Received the product right away. The only hitch was they required a signature upon delivery for a $16 item. We had to redirect delivery to a FedEx location, which was a little inconvenient. The product itself was in excellent condition."
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5/5
2015-03-05
"Speedy deliveries on both pumps."
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5/5
2015-03-03
"Ordered a seal. Got the correct one st a great price. Very happy with the quality and service.. Will buy from them again many times.."
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3/5
2015-02-23
"s that the package was shipped blind and it was shipped with your labels"
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5/5
2015-02-19
"Prices very good with prompt delivery will continue to use in near future we have many in service with our business thank you for this opportunity"
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5/5
2015-02-12
"Product was as discribed and hundreds of dollars cheaper then the exact same item we were purchasing some where else. We will be back for more pumps and savings."
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4/5
2015-02-02
"Float switch seemed a little expensive but this was the cheapest I could find it. Delivered quickly."
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2/5
2015-01-18
"We have not yet received the pump."
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PumpProducts-Mike from Pumpproducts.com has responded
Posted Jan-20-2015

Michael,

We are sorry that your products has not been delivered yet, However; The item you ordered is a non-stock item. As shown on our webpage these types of items take 7-14 days to ship out. So, it may take up to 14 days for the item to leave our warehouse and then it may take another 3-5 days for delivery. Keep in mind these are business days. We know it is a long time, however, we clearly display this on our webpage. We wish we could expedite the process for you, but being that this is a non stock item, it is in the manufacturer's hands how quickly this item will ship out. it appears that your item should be delivered on the Jan 21st. So it took 12 business days for delivery, which falls right in the middle of our advertised timing. Typically, even with out of stock items they are sent out quicker , albeit, their are instance where items take a little longer, but always within our advertised times. We are sorry you feel dissatisfied with the timing of your order. If you would like more information about your order you can contact us at 1-800-429-0800 or visit our contact us page at
http://www.pumpproducts.com/contact.html. We know how it feels to wait a long time to receive an order from a manufacturer, we are often in the same circumstance your are in. Hopefully, you will continue to shop with us and to give you an incentive to do so we will be sending you a coupon code for $15.00 off you next purchase of $100.00 or more.
-PumpProducts


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About Pumpproducts.com

NATIONS #1 PUMP & PARTS SUPPLIER

Retailer Information

Address:
35 Woodland Ave Westwood, NJ US
07675
Contact:
8 AM to 5 PM
1-800-429-0800
info@pumpproducts.com

Pumpproducts.com

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Category Rank

Pumpproducts.com is ranked #55 in business & industrial

Pumpproducts.com is ranked #9 in construction & maintenance