Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"where did they go? The fan on my graphics card fails and i call them only to discover no one is there. website gone and ebay store gone as well. then my hard drive failed(luckily stil covered by manufactuar),motherboard failed and processor failed. i hope to avoid a company like this again. did not honnor warenty."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
"Won't honor warranty on components. Can't be reached by phone or email. Won't return any messages either by phone or email. I won't ever buy from them again. Used the cheapest power parts. They replaced a power supply in Sept/03, then the new one failed in Jan/04. I tried around 40 times via the phone and internet to contact them with no success. BAD BUSINESS!!!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
"was listed on ebay as a ATI video card. video card was made in hong kong, didnt not have NTSC support, useless to me in the US. Told them they listed it as an ATI card, but it was manufactured by another company and hence was not as described and i wanted my money back. they refused to admit it wasn't as descibed. after a little struggle, they did replace the hong kong card with another manufacturer's equivalent card that had NTSC support (since that was really my only problem with the card). So it cost me an extra month and the shipping charges for the original card back to them."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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