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4.48 / 5 (87 reviews) average score over the past This merchant had 81.61% positive reviews over the last Six Months
Six Months
Positive: 71
Neutral: 10
Negative: 6
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5/5
2022-07-13
Thank You!!
"Just wanted to let you know, that my daughter LOVES her new bracelet and I received it just in time to give it to her for her 39th birthday. I will definitely continue to order from you, you have beautiful jewelry at an affordable price. Also, you package it in a beautiful little bag & box and include cleaning instructions...that's top-notch. :)"
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5/5
2022-07-12
Delivery was fine
"The rings are too big so I’m exchanging them. I thought I could get a free return label but you can only get that label if you join the club for $95 a year. I think that’s too expensive. Now I have to pay to return them & insure them!! Other companies I deal with give a return label for free! I’m not happy about that.
The rings are very nice but the CV stones are very small. I guess you get what you paid for. Not sure if I’m keeping them or not."
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5/5
2022-07-09
Outstanding experience all the way around.
"Sent my daughter a gift from RS - flatware. They were very pleased with my purchase and the entire process was second to none. Thank you."
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4/5
2022-07-09
Eternity ring
"Nice but I have returned. Not as expected"
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4/5
2022-07-07
Very good
"ordered a ring. Amount of money was right. Shipping was "spot on". Could not have asked for more"
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5/5
2022-07-05
Love Ross & Simon
"2nd time purchasing from R & S. Love their quality, selection and pricing. Quick shipping. I will continue to go to R & S for jewelry purchases."
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5/5
2022-07-05
Very nice product
"Easy to use their website."
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3/5
2022-06-30
Pretty but necklace hook is not great
"Love the earrings and the necklace, but the hook for the chain is on the back of the cubic zirconia part and prevents the necklace from sitting flat against your chest. Had to take it to a jeweler to have the hook changed. Otherwise pretty and worth the price."
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5/5
2022-06-30
Good selection and service
"Nice jewelry at reasonable prices delivered quickly."
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3/5
2022-06-30
Earrings arrived with a piece broken.
"Earrings arrived with a piece broken. Now, I have to return them. They were very beautiful but I am frustrated."
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5/5
2022-06-29
Always a great experience ordering from Ross-Simons
"Great looking earrings.
I purchased a pair of multi-colored gemstone earrings for my infant granddaughter. The earrings are beautiful, can't wait to see her wear them."
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4/5
2022-06-28
Upselling addtional jewelry
"The bracelet I purchased came out just fine. It is the upselling of an item, I thought was necessary. I also purchased a bracelet extension that is not compatible with the bracelet purchased. The invoice number below is for the bracelet. The bracelet extension invoice was disposed of when I found it to be useless"
5/5
Updated on: 2022-06-27
Package arrived timely
"I am very happy with my order. The earrings are beautiful. Thank you."
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4/5
2022-06-26
The delivery of my product was delivered quicker then stated.
"The experience was good, and I found what I was looking for."
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3/5
2022-06-25
Paperclip set
"Just received yesterday, was thinking it was going to be thicker and sturdier than what I received. I don’t have the time to return them so I’m going to just keep them for a special occasion."
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316 - 330 of 386 reviews
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Ross-Simons
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Ross-Simons is ranked #141 in shopping
Ross-Simons is ranked #76 in apparel
