ResellerRatings
preloader
Shoedazzle.com
Shoedazzle.com Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.6 / 5 (463 reviews) average score over the past
5
81.4 %
4
8.9 %
3
3.2 %
2
1.7 %
1
4.8 %
Positive: 418
Neutral: 15
Negative: 30
This merchant had 90.28% positive reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
  • Mobile App
  • Promotion
1/5
2025-03-25
Cancelled order due to lack of clear options when unable to login to old expired account.
"1. Horrible and rude customer service agent via text 2. Didn’t resolve the simple issue of changing my email and told to contact support AGAIN 24-48 hours later to have it updated after spending a ridiculous amount of time trying to resolve it. 3. Refused to answer my questions about my order and give contact info of where to file a complaint 4. No communication or options when trying to login into an old account, that replacing and old email with a new one is the action if we have an expired account. Instead, the order was cancelled without reason and met with a rude agent."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share
preloader
ZethB from Shoedazzle.com has responded
Posted Mar-26-2025

Hello Monique,

We're sorry for the frustration and lack of clear support in resolving your account and order concerns. It’s disappointing to experience difficulty updating your email, not receive answers about your order, and feel dismissed during your conversation. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth


preloader

Verified

5/5
2025-03-21
As well as I’m going to leave reviews on my TikTok’s page @savage Lena_bug and @eyesnoface
"Still waiting for them to arrive but when they do I’ll give a good honest review and hopefully we have make this a lifetime business opportunity."

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
Updated on: 2025-03-20
I’m addicted
"I had the choice of using my vip credit or sales pricing and I could not choose between them because each one had a great deal…. It was easy to navigate but also I love having a choice and not stuck with having to pass on a great sale"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
Updated on: 2025-03-20
Exciting
"Amazing, Im telling everybody!!"
Helpful
Cool
Delete Review
Share
preloader
Clark L. from Shoedazzle.com has responded
Posted Aug-02-2018

Hello Marie,

Thank you for your recommendations! We are glad that you are excited! Awesome feedback! We are firm to bring world-class services that you will never forget.

XOXO,
Clark


preloader

Verified

3/5
2025-03-18
I couldn’t find what I was looking for
"I couldn’t find what I was looking for, but I found something else that I liked."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share
preloader
ACavantechstyle from Shoedazzle.com has responded
Posted Mar-20-2025

Hello Angela,

Thank you for reaching out! While we're sorry to hear that you weren’t able to find exactly what you were looking for, we're glad that you still found something you liked. We always strive to provide a wide variety of styles and options, and we appreciate your flexibility in exploring other choices. We will send you a private message right away to address this promptly.

Best,
Allison


4/5
Updated on: 2025-03-17
Member for over 10 years
"Good prices, good deals, good choices, good quality"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share
preloader
LBTechstyle from Shoedazzle.com has responded
Posted Nov-01-2024

Hello Teresa,

Thank you so much for your amazing feedback! We're thrilled to hear you've been a member for over 10 years and that you've enjoyed our prices, deals, choices, and quality. Rest assured that we will continue providing unique and new styles for members like you. We hope you have a pleasant day.

Best,
Lia


1/5
2025-03-17
Bad
"I placed my order, made my payment. Two days later an email to say it's canceled without any explanation"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
ACavantechstyle from Shoedazzle.com has responded
Posted Mar-18-2025

Hello Kemisha,

We're truly sorry for the frustration and confusion caused by the unexpected cancelation of your order. We understand how disappointing it must have been to place your order, complete your payment, and then receive a cancelation email without any explanation. We value your feedback and are committed to addressing these matters, so we will be sending you a private message shortly.

Best,
Allison


5/5
Updated on: 2025-03-14
It was Easy!
"I had a great experience. It was Easy to navigate and work through ."
Helpful
Cool
Delete Review
Share

5/5
2025-03-14
Great
"Nice work. Like what I orede"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
2025-03-13
Great
"It was quick and easy I loved it"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
2025-03-12
Lots of saving
"Great discounts , and amazing products"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
2025-03-11
Easy
"No problem with ordering."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
2025-03-10
Helpful
"Talked me through a situation"

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
2025-03-10
Excited and pleased to get my order. So cheap and great quality.
"Great selection to choose from. It was hard to decide on just 1 pair so I ordered 4."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
Updated on: 2025-03-10
Excellent
"quick and easy purchase, nice boots can not wait to receive. in the future I will purchase more from this store. thank you Alexandra Da Silva"
Helpful
Cool
Delete Review
Share

1 - 15 of 90583 reviews

Retailer Information

Contact:
Available 24 hours, 7 days a week
888-508-1888
Member Services
http://www.shoedazzle.com/faq.htm

Shoedazzle.com

visit the website

Share Shoedazzle.com's Store Rating

83%

Reply Back Rate

This retailer replies back to your replies in some capacity.

Collection Status

This company is currently soliciting reviews

Category Rank

Shoedazzle.com is ranked #7 in shopping

Shoedazzle.com is ranked #5 in apparel