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"I ordered one of their daily software specials for the princely sum of $7.99 but the after sale support was superb.
I was unable to successfully validate the software after installation so I contacted SnaggStuff via email. The response, from two support people, was quick and helpful. After failing to solve the problem, a replacement was quickly shipped and successfully validated.
This is what online shopping should be like."
"I ordered Zonet ZNS8030 USB 2.0/Ethernet NAS Adapter. The order was canceled because the item was sold out. It was a disappointment, but I was notified in a timely matter."
"I purchased an item at a good price but then got an email that it was not available. However it was still listed as available on line so I wrote to request clarification- instead they just sent me a link to this satisfaction survey. I am not very satisfied :("
"Not only was I surprised at the low price of the software, I was skeptical that I would receive everything as advertised. To my pleasant surprise, everything was delivered in a timely manner, and was indeed as advertised! I will be back again! I rate it 5 stars only because more stars are not available to choose!"