Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I had problems loading my purchase, however, Anna was extremely helpful, polite and efficient. It took a few hours to load my purchase but Anna was there every step of the way. I cannot thank her enough. God bless you Anna.
Sylvia"
"I bought Office 2016 for a new PC and an old iMac. Both installed without drama (once I'd worked out how to create a Microsoft account) and there was lots of support emails along the way to re-assure me that my purchase was secure."
"Everything about this shopping experience was really good, except for this business of having to come up with a minimum of 25 words to describe it.
I can imagine some mid-level manager sitting around somewhere cooking up reports for their bosses to demonstrate that they really are worth the salary they're on... and glowing reviews like this one are part of the plan :D
In a non-cynical universe it's also possible that this is a genuine part of improving service. Which one are we in, and how do we know?"
"Honestly, haven't had any issues installing or running software, as long as I get to using the software quickly. As long as you don't leave it a couple of months it'll be fine."