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4.28 / 5 (89 reviews) average score over the past This merchant had 79.78% positive reviews over the last Six Months 
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Six Months
Positive: 71
Neutral: 3
Negative: 15
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- Technical
5/5
2023-05-05
As described
"The products were exactly what I was looking for."
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5/5
2023-05-04
Seemless experience.
"Mostly seamless. One small caveat. When installing on a MAC running MAC OS Ventura, after downloading the item, drag it from the downloads folder onto the desktop . Then click on the item to laucnh & install. Called Customer Support who had the answer immediately. I was up and runniing within minutes after installation. Nice job !"
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5/5
Updated on: 2023-05-04
Daniel
"On March 31 I began to explore purchasing Word. I happened to contact with Daniel who answered all my questions. I decided to purchase the office package from Software keep because I figured I would get good support with my package based on my experience with Daniel. Today I took the plunge - I began the purchase with Emre, - He informed me Daniel was on break - Emre was helpful, but I was happy when Daniel took over - He got me through the installation and activation which was no small task since I am an 81 year old woman with little experience in software purchases on line. So kudos to Daniel for being patient and for being able to answer my questions clearly. Both Daniel and Emre were courteous, efficient and knowledgeable. Many thanks. I think that's my invoice number"
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5/5
2023-05-04
Excellent job done!!!!!!
"Had issues with my installation on my MacBook, I contacted SUPPORT and Joe was assign to me to assist me with the problem. Joe was splendid and fix my problem.
Thank Softwarekeep,
Thanks Joe"
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5/5
2023-05-04
Tech Support
"I had a very hard time installing my software (i'm old ;) )
the IT guy remoted in and got it all set up for me.
Very helpful!"
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1/5
Updated on: 2023-05-03
Poor
"The adviser didn't finish with the setup. He just sent me a video and said watch it and follow the instructions. After paying close to $100 Outlook is still not working. I need help."
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5/5
2023-05-03
Windows 11 Pro purchase
"Ordering, verification, delivery of key and subsequent installation was a breeze. Will surely make use of Softwarekeep again when in need of software licences Thank you for your service"
1/5
2023-05-03
nightmare process
"Despite repeated ineffectual attempts by support staff the download prompt email failed to arrive. Staff dropped me off the phone. I had to work my way through the Microsoft system with a hand copied number and only received the emails the next day after much wasted time."
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1/5
2023-05-02
Is Zero an Option?
"Terrible service!
I tried to buy a copy of Word, but was unable to do so, because they wanted to verify my identity by me sending them a copy of my bank statement.
Yeah, right. I’ll jump on that just as soon as I buy the Brooklyn Bridge."
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5/5
2023-05-02
Daniel was great!
"He helped me through getting the proper installation going for my product that defaulted to one that wouldn't work. Quick and easy and operator error on my part, as usual! Ha!"
5/5
2023-05-02
Bought windows 11 pro
"Easy as pie to buy and quick email"
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5/5
2023-05-02
Quick, easy and helpful
"Joe resolved my issue quickly and smothly."
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5/5
2023-05-01
i got what i wanted
"Great experience! I got my code within minutes."
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5/5
2023-05-01
Great help!
"I bought the wrong version of Windows, and Anne helped me correct my mistake by walking me through the cancellation/refund and re-purchase procedure. Very helpful! Thank you :-)"
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Retailer Information
Contact:
All Day
+1 877 315 1713
sales@softwarekeep.com
Softwarekeep.com
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Category Rank
Softwarekeep.com is ranked #19 in computers & electronics
Softwarekeep.com is ranked #2 in software
