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4.28 / 5 (89 reviews) average score over the past This merchant had 79.78% positive reviews over the last Six Months 
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Six Months
Positive: 71
Neutral: 3
Negative: 15
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- Technical
1/5
2023-04-25
Very unsatisfactory service
"I had a terrible experience with this company. Never buying again."
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5/5
2023-04-25
Excellent buying experience!
"Great pricing on Software Products. I completed my purchase on the website and got the license key in my mail box within 10 minutes. Genuine license! Worked as expected."
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5/5
2023-04-25
good deal
"cool experience a little tough at first"
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5/5
2023-04-24
Customer service
"The best customer service, ever! Great price for a lifetime license. Who could ask for more?"
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5/5
2023-04-22
Daniel saved my day
"excellent support, fast and knowledgable"
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5/5
2023-04-21
Wrong Version selected
"I ordered the version of software the online generator suggested and it turns out that it was the incorrect version. I reached out and was contacted by Daniel. What a great experience. He help me get the correct version and stayed on the chat until I let him know that everything was working. Working with Daniel was one of the best experiences I have had with online support!"
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2/5
Updated on: 2023-04-21
Not any help!
"Thought I had placed an order for Microsoft 365 for Mac/5 Users until I saw the fine print. Then I received another confirmation.
So I have one for Mac and one not for Mac."
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5/5
2023-04-21
Easy & user friendly
"To the point, quick delivery, easy to follow instructions. Very reliable"
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5/5
2023-04-20
excellent
"Great experience,it was so easy to use and very helpful."
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1/5
2023-04-20
I didn't receive anything after buying.
"I didn't receive anything after buying."
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5/5
2023-04-19
Good Experience
"Online store was easy to navigate and pricing was competative. Found this seller via a YouTubers reccomendation and promo code on top of their already good prices. Checked out and had my keys in roughly 15-20m. Both activated fine and linked to my Microsoft account."
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5/5
2023-04-19
great reseller
"never ordered from this company before but glad I did. software downloaded okay. received the software key within 30 minutes. installed the software and it worked first time no problems whatsoever. I will buy from this company again."
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3/5
2023-04-19
Customer support saved a bad key
"Was sold a used key for the wrong product, but the customer support, Daniel, was able to replace it with the right key and product and talked me through installation"
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2/5
2023-04-18
Mixed review, the good AND bad.
"You can read the entire review with details on TrustPilot... The short version is that they do some things well, but my experience overall was not handled in a professional manner so I ended up asking for them to cancel the order and give me a refund. Which they did."
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976 - 990 of 10464 reviews
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Retailer Information
Contact:
All Day
+1 877 315 1713
sales@softwarekeep.com
Softwarekeep.com
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Category Rank
Softwarekeep.com is ranked #19 in computers & electronics
Softwarekeep.com is ranked #2 in software
Softwarekeep from Softwarekeep.com has responded
Posted Apr-23-2023Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not able to receive your order. As per our records, we notified you immediately after you placed the order to verify it within 15 minutes. We also sent you a reminder to verify the order before it was refunded due to the lack of verification within the specified 48 hours.
We understand that this may be frustrating for you, but we would like to emphasize that our verification process is in place to ensure the security of our customers' transactions. Unfortunately, we were unable to process your order due to the lack of verification within the specified time frame.
We appreciate your understanding and would like to offer our assistance in placing a new order if you wish to do so. Please don't hesitate to reach out to us if you have any further concerns or questions.