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Softwarekeep.com
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.17 / 5 (87 reviews) average score over the past
5
75.9 %
4
1.1 %
3
3.4 %
2
3.4 %
1
16.1 %
Positive: 67
Neutral: 3
Negative: 17
This merchant had 77.01% positive reviews over the last Six Months
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Online Ordering
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5/5
2023-02-05
Delivered
"Software downloaded as promised."

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5/5
2023-02-05
Fast
"They delivered fast. No b.s. transaction"

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Verified

5/5
2023-02-04
Access installation problem
"It was very confusing until Joe was assigned to my problem. It was amazing to watch and he did a terrific and expert job. Thanks to him I'm back in business"

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5/5
2023-02-04
Very Happy
"What made this nice, was the company asked questions to make sure I was getting the right software for my computer. And it works flawlessly. Always I worry when buying something new if it is compatible... especially when the computer manufacturer is constantly upgrading and making things obsolete. I will happily buy from here again"

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5/5
2023-02-03
"Delivered exactly what i purchased in a timely manner."

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Verified

5/5
2023-02-03
Quick and Friendly
"Ordering was very easy. I have placed two, with the first having a hold up on the license coming thru. I made a call to the help desk, had a quick pickup, friendly support, and situation resolved while on the phone. I plan on personally to continue to use and will be recommending."

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Verified

5/5
Updated on: 2023-02-02
A Wonder Worker for Sure
"I spent several hours with Daniel today and I can't say enough good things about the experience. He was patient, knowledgeable and so kind while figuring out why I couldn't install my software. He succeeded admirably. I hope you give him a medal! Roberta Whitmore"
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1/5
2023-02-02
Product didn’t work
"Product didn’t work and a total waste of time to correct the issues"

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5/5
2023-02-02
5 stars Excellent
"Anne was very helpful, professional, pleasant, kind, and friendly. thank you, Anne for helping me. It is a pleasure doing business with this company."

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5/5
2023-02-02
I ordered the wrong version .....
"I placed an order for MS Office and accidentally ordered the Windows version when I needed the Mac version. I open the chat, and Bryan stepped in and quickly took care of my issue. This is my first visit to softwarekeep.com, but it sure won't be my last. Thank you so much for your great help."

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5/5
2023-02-01
Quick and easy
"I was skeptical at first. I chatted with a rep to a make sure that I am buying the right product/version for my needs. He confirmed that it will work so I made the purchase. The delivery of the download link and product key was fast, and installation was easy. I am very happy with my experience."

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5/5
2023-02-01
No hassle purchase
"Title pretty much says it all"
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5/5
2023-02-01
Great website
"Delivery exactly what I ordered. Everything works great and was delivered quickly."

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5/5
2023-02-01
Excellent
"It was very easy to find products on the website. The download and product keys were authentic."

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Verified

5/5
Updated on: 2023-02-01
1st rate support experience
"Purchased MS Office 2013 Pro. Had activation issues with MS. Started chat session with their tech support. Their tech was online in less than a minute. Solved issue with remote connection with my PC. MS Office now activated and working."

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