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Sportsmans Outdoor Superstore
Sportsmans Outdoor Superstore Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.91 / 5 (197 reviews) average score over the past
5
92.9 %
4
5.1 %
3
2.0 %
2
0.0 %
1
0.0 %
Positive: 193
Neutral: 4
Negative: 0
This merchant had 97.97% positive reviews over the last Six Months
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5/5
2024-12-23
They had it. Nobody else did!
"I looked on every site I could think of for a specific Magpul item. Everyone was sold out, out of stock until I finally checked OS. Not only did they have my item but a whole line of similars. Great price to boot! Also I bought some ammo from them a few months ago and the product, price and service were great then also. My new go to online store."

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5/5
2024-12-18
Great price
"Always have the best price!"

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5/5
2024-12-17
"Great process and customer service."

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5/5
2024-12-13
All arrived well. Thank you.
"Wonderful.. very wonderful."

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5/5
Updated on: 2024-12-12
Colt Defender
"The shipping was very prompt, however according to their website the Colt Defender 45 was supposed to come with 2 magazines, and only came with one. Their customer service rep was very friendly and responsive, and quickly offered to send me (2) extra magazines to make it right. My experience was very positive, and I highly recommend using Sportsmans Outdoor Superstore."
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5/5
2024-12-11
Best service ever
"Fast order processing , unbeatable price , very helpful costumer service"

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5/5
2024-12-11
Thank you
"Great price, fast shipping, great correspondence."
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5/5
Updated on: 2024-12-10
Missing Scope Parts on order
"Ordered a Savage 350 legend that included a Bushnell Scope. Rifle shipped to my local FFL. When I picked it up and brought it home, I was eager to to unbox it. Upon doing so, I unwrapped the rifle and found that the included mounted scope was missing BOTH turret caps. Looked through the entire box wondering Why they may have kept them off, only to find that they weren’t there. Called SOSS and they were closed. Sent an email and hope to hear back. Disappointed and wondered how this could’ve been missed. Usually a great experience here, but this time, not so much. Update…..SOSS reached out to me less than 24 hrs of contacting them. They made arrangements to expedite the missing components. Very satisfied with the service."

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5/5
2024-12-10
Best Store Ever!
"Awesome experience, best prices, and customer support!!"

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5/5
2024-12-10
Service
"Love your store. It is awesome"
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5/5
Updated on: 2024-12-06
Will buy again
"Long story short, I purchased a Henry rifle and ammunition and had some concerns between ordering times, order numbers, shipping, and receiving updates. Incidentally, these did occur during the busy week of Black Friday and cyber Monday. Ultimately, the rifle purchase made it to my FFL dealer without a problem, but my ammunition did not quite work out as planned. Apparently the warehouse distributor did not have Miami in stock as previously believed. A sportsman representative, Aaron, called me personally to provide me with these updates, reassure me, and I felt made several attempts to make amend the situation which was out of his control. I was really grateful for this, especially given the busy holiday week in season. As a result, what initially started off as a concerning and poor experience, did turn into a positive experience. I would definitely feel confident in ordering through them again in the future."

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5/5
2024-12-06
Great service
"Shipping was fast. Product price was good"

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5/5
2024-12-06
Great Outdoor Store
"Great prices on all types of sporting goods."

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5/5
Updated on: 2024-12-03
Great Customer Service
"Error on my part was resolved promptly and professionally by customer service. Shipping was fast and product was as advertised."

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5/5
2024-12-03
Great pricing fast shipping
"Will buy from Sportmans again!!"

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16 - 30 of 1660 reviews

About Sportsmans Outdoor Superstore

We make buying guns online easier. Buy a gun online without worrying about credit card fees, shipping charges, long delivery times, and whether or not we actually have the gun in stock. Seems like a no-brainer, but we have yet to meet another online gun retailer who can say the same thing.

Retailer Information

Contact:
Monday-Friday, 9am - 5pm
855-755-0523
info@sossdirect.com

Sportsmans Outdoor Superstore

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Category Rank

Sportsmans Outdoor Superstore is ranked #40 in hobbies & leisure

Sportsmans Outdoor Superstore is ranked #10 in outdoors