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Strings By Mail
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
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This merchant has not had any reviews over the last Six Months
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5/5
2007-11-11
"First time buyer. Their price and selections are excellent. Received order 4 days later. Very well packaged. Very good shopping experience."

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Verified

5/5
2003-10-16
"This was not my first purchase from Strings By Mail. I am a returning customer, since I was impressed by the reliability of this reseller and the exellent prices offered on its web site. This time, again, I was not disappointed. There was some difficulty getting initially the strings that I asked for, but Richard (very personal service BTW) did everything he could to keep me a satisfied customer. And he suceeded. When evaluating a reseller, I always keep in mind that the greatness of a reseller is measured not when everything goes smoothly, but when things go wrong and you need service or return or exchange. I would give Strings By Mail more than 100% for this. I would certainly by from him again. November Update: ----------------- Well, I certainly ordered from Strings By Mail again and, sure enough, it was a PERFECT transaction. The shipping is blazingly fast. When I order from Strings By Mail I know I will always be fully satisfied. Oh - and on the invoice there is always a nicely hand written personal message. I can't praise this retailer enough."

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About Strings By Mail

Strings by mail is your online source for classical, flamenco, acoustic and electric guitars. We also carry violin, cello, viola, bass, sheet music, books, cds and dvds.

Strings By Mail

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