Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I ordered several items for my family. It’s a perfect place to do it. I knew I had a credit somewhere, and it showed up while checking out. Very easy and painless."
"I was able to buy my suit, but it never gave me the choice of express shipping with the membership. I was only given the choice of standard shipping."
"As a swimmer I constantly need new things for practice and SwimOutlet lets me get those things with low affordable prices. I use them every time I need new gear."
I ordered a variety of bathing swim caps and all I can say is WOW! They are amazing!
"I purchased some swim caps - some are solid colors - they are vibrant (especially the yellow) they are thick, and they fabulous and the ones with the chin strap are so retrofabulous! I also purchased some with the floral applications. The ones that have the flower applications on them - I have no words! They are the most fun and cool vintage looking caps. I cannot wait to wear them all summer long. I know people will be constantly asking me "Where did you find these amazing swim caps" I'll be happy to share! If you are thinking about ordering these decorative swim caps - here's your sign to do it today because I intend on buying more and I can't promise I won't sell them out - can't beat the prices too. The full floral one was $14.99 but it looks like $140.99 and the others are priced at under $10 - go get you some!"
"I was about to order paddles recommended by my master's coach on Amazon, but decided to give SwimOutlet a shot and I'm so glad I did! it was actually easier and more affordable than Amazon, and I got my items right away. Super impressed and will definitely order from Swim Outlet again!!"
"After several tries I was finally able to submit my online order with the 15% discount. I entered my credit card information and pressed complete my order only to get a message that my order could not be completed. I am getting messages “welcome to Swim Outlet”, “customer account activation”, but nothing about my order. I give up."
I'm sorry to hear about the frustrating experience you had while trying to place your order. It sounds very disappointing to encounter issues after putting in the effort to complete it with the discount. Please know that your experience is important to us. Please reach out to our customer support team directly at shop@swimoutlet.com. We are here to help resolve this for you as quickly as possible so you can complete your purchase. Thank you for your patience.
CS-SwimOutlet from SwimOutlet.com has responded
Posted Apr-17-2025