Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I ordered an Aries Winch mount for my FJ Cruiser on 8/5/11. There was no mention that it was not in stock. A month later after not hearing a word from them I called them and they had no idea that i still had not recieved my item. They screwed me around for another week and I finaly canceled the order on 9/6/11 and told them I wanted my money back ($465.00). They said I would have it by the 13th. To date I still do not have my money back and they refuse to answer my emails or return my calls."
"After shopping about 10 different Hummer accessorie sites, I came across teakatoys.com I am a tech geek and don't know much for parts on my H2 but I called and spoke to Tyler and he helped me find the right cover for my h2 and I also bought a roof rack and brush guard. He was very cool and the installation of the unit was easy. I recoomend this site to my friends who also drive Hummer2 and 3. Fast shipping, easy order and great customer service. Thanks Teakatoys!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent